Megha SM
Bengaluru
Summary
Driven finance professional with a proven track record at Accenture Solutions Private Limited, adept in SAP and Oracle, and known for exceptional analytical and communication skills. Excelled in enhancing financial processes, ensuring accuracy, and improving collections efficiency. Demonstrated ability to exceed targets and streamline billing operations, showcasing advanced Excel capabilities and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Collections and Cash Application Specialist
Koch INC
Bengaluru
07.2023 - Current
- Maintained accurate records of all collection activities in company database.
- Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared and sent out demand letters and collection notices to delinquent accounts.
- Applied customer payments to corresponding invoices using remittance details.
- Followed up rigorously on unapplied and unidentified funds, with collections, to ensure timely clearing of the accounts.
- Handled SME activities by conducting weekly calls, allocating payments to the team, and preparing governance decks.
- Updated unapplied and CIT files to ensure accurate financial records.
Finance Process Enablement Associate
Accenture Solutions Private Limited
Bengaluru
10.2021 - 07.2023
- Processed billing activities for all regions, ensuring accuracy and compliance.
- Facilitated the transition phase to ensure seamless integration of financial processes.
- Executed reconciliation of billing files to ensure accuracy and compliance.
- Created and maintained revenue registers to ensure accurate financial reporting.
- Resolved customer email queries efficiently.
- Processed credit and rebill transactions to ensure accurate financial records.
Process Associate
Capgemini Technology Services India Limited
Bengaluru
08.2019 - 10.2021
- In the billing process, I generated F2 invoices, credit memos, and debit memos in SAP, ensuring accurate and timely delivery to customers.
- Evaluated customer creditworthiness and established appropriate credit limits.
- Followed up with customers on overdue invoices through emails and calls, ensuring timely payments.
- Managed credit limit setup and collection activities using the Webcollect tool.
- Applied payments to invoices, ensuring accurate validation of customer deductions and discounts.
Education
Bachelor of Commerce - Accounting And Finance
Vivekananda Degree College
Bengaluru04-2014
Skills
- Advance Excel
- SAP
- Oracle
Accomplishments
- Received Rising star award within 6 months of the service period in Capgemini
- Received Extra mile reward within 1 and half year of service period in Capgemini
- Received 1 recognition certificate in Accenture
- Received 2 reward and recognition at Koch for outstanding performance.
Affiliations
- Led initiatives saving 630 hours annually and reduced overdue amounts significantly.
- Advanced go-live dates and improved transition processes in KBS and KGS projects.
- Managed complex roles, handled multiple transitions, and enhanced skills through training.
- Promoted team morale and engagement through organizing events and fostering a positive environment.
Languages
Kannada
First Language
English
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Collections and Cash Application Specialist
Koch INC
07.2023 - Current
Finance Process Enablement Associate
Accenture Solutions Private Limited
10.2021 - 07.2023
Process Associate
Capgemini Technology Services India Limited
08.2019 - 10.2021
Bachelor of Commerce - Accounting And Finance
Vivekananda Degree College
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