Results-driven professional with strong project management and process improvement skills. Proven ability to enhance operational efficiency and drive communication across teams, contributing to successful client engagement outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Operations Associate
Accenture
Hyderabad
05.2023 - Current
Coordinated project schedules and resource allocation for multiple client engagements.
Streamlined communication between teams to enhance operational efficiency and collaboration.
Assisted in developing and implementing process improvement initiatives across projects.
Conducted data analysis to support decision-making and optimize operational workflows.
Facilitated training sessions for new team members on operational procedures and tools.
Oversaw inventory management practices to maintain accurate records and availability.
Implemented quality control checks to ensure adherence to client specifications and requirements.
Developed and implemented operational procedures to ensure efficient workflow.
Participated in team meetings focused on identifying opportunities for process optimization.
Shipped packages and received goods and materials under guidance of company's procedures.
Maintained accurate records of inventory, orders, and shipments.
Identified internal problems and recommended solutions to upper management.
Trained personnel on proper warehouse safety protocols and equipment use guidelines.
Assisted with the development of new processes and procedures to improve efficiency.
Developed training and employee development materials to improve team performance.
Organized the warehouse layout to optimize space utilization and streamline operations.
Updated company databases, websites and customer account information.
Ensured compliance with applicable regulations pertaining to shipping, receiving, storage, and distribution.
Enforced company policies to align with industry standards.
Developed and suggested new strategies and tactics for improvements.
Verified accuracy of repair estimates and invoices.
Processed invoices, payments, deposits, and other transactions.
Reviewed invoices for accuracy prior to payment authorization.
Verified accuracy of all outgoing invoices prior to mailing; reconciled discrepancies between invoices sent out versus payments received.
Generated invoices for each order placed by customers.
Processed invoices and payments accurately and efficiently.
Processed invoices for payment through accounts payable system.
Verified accuracy of customer invoices and route sheets.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Recognized by management for providing exceptional customer service.
Updated and maintained databases with current information.
Achieved cost-savings by developing functional solutions to problems.
Project Control Services Associate
Accenture ( Nexwave Talent Solutions)
Hyderabad
12.2018 - 06.2020
Prepared detailed reports related to contracting activities including cost analysis, performance reviews, and project status updates.
Developed audit procedures to ensure compliance with internal controls over the processing of employee travel and expenses.
Conducted root cause analysis to determine the impact of potential defects on system performance.
Outlined budget plans and establish methods for documenting expenses.
Prepared monthly reports on accounts receivable, aging analysis, and revenue performance.
Conducted in-depth analysis of tenant leases, tracking critical dates and ensuring timely renewal or termination of leases.
Created detailed reports to present findings from data analysis projects.
Resolved billing discrepancies between guest accounts and invoices.
Resolved billing issues with insurance companies efficiently.
Coordinated billing activities between insurance providers and practice staff.
Developed strategies to improve billing processes and procedures.
Maintained records of services rendered for billing purposes.
Explained billing procedures to clients clearly and concisely.
Kept records of meal service for accurate billing.
Resolved customer complaints related to billing issues.
Developed and implemented billing procedures for medical services.
Reconciled billing discrepancies between providers, payers, and Cleint' accounts.
Perform data entry and maintain billing records.
Resolved billing inquiries and disputes in a timely manner.
Resolved complex billing issues in a timely manner.
Reviewed and processed billing invoices to ensure accuracy.
Reviewed and processed utility billing invoices for accuracy.
Financial Intern
Mindmap
Hyderabad
05.2018 - 12.2018
Assisted in preparing financial reports for management review.
Performed bank reconciliation tasks on a regular basis for multiple accounts.
Performed daily reconciliation of accounts receivable balances and processed adjustments as needed.
Assisted with the reconciliation of bank accounts on a regular basis.
Worked with cross-functional teams to achieve goals.
Maintained updated knowledge through continuing education and advanced training.