Meghana R
Bangalore
Summary
I feel my greatest strengths are positive approach and continuous learning. I utilize my expertise and knowledge thereby contributing towards the growth of the company and my career. I believe that my technical, functional and communication skills will enable me in facing the challenging career ahead.
Overview
9
9
years of professional experience
Work History
Product Definition Analyst
Amadeus Software Labs
10.2024 - Current
- Reviewed high level business requirements from Product Owner and identified common needs with other customers.
- Reviewed test cases developed during the end to end stage, testing stage and test results to ensure alignment to functional requirements.
- Interfaced with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
- Guided development team through the course of product development to ensure adherence to functional requirements.
- Interfaced with the customer during requirements understanding, functional specification, testing and implementation phases.
- Contributed in resolving IRs/PTRs and actively participated in maintenance as and when needed.
- Identified potential risks and developed strategies to mitigate them and minimize the impact on project delivery.
Technical Business Analyst
CAE INC
03.2022 - 10.2024
- Involved in end-to-end solution implementation life cycle(AGILE) for major airlines (Onsite) as a Subject Matter Expert (SME) starting from Interactive Pilot Assessment (IPA) through cutover implementation and transition to customer care.
- Provided support and guidance during sales engagement to gather and analyze customer requirement, demo the existing services and create user stories for change requirements.
- Lead SME for the technological transformation strategy such as migrations of legacy products to next generation products, onboarding of existing product customers to AWS cloud and compliant version tracking and upgrades.
- Investigate, develop and support technical solutions and process across EMEA and APAC within set project deadlines and budgets that will drive continuous improvement across business.
Contributor Product Specialist
Sabre Travel Technologies(acquired by CAE in 2022)
09.2018 - 02.2022
- Worked with Middle East and Europe clients (portfolio worth US 1.5m in EMEA) with issues on product functionality and business processes and handled ad hoc issues on real time basis on backend processes and data related.
- Improved passenger forecast for European customer.
- Saved catering costs for airline by re-calibrating passenger forecast.
- Led agile project to automate catering operations of an American carrier that would save $1m annually -requirement gathering, testing and feedback collection.
- Played a key role in version upgrades, functional changes, communication to customers, handling post release issues and checkouts on PROD environment.
Programmer Analyst
Cognizant Technology Solutions
09.2016 - 08.2018
- Involved in various phases of automation process and played main role in Requirement gathering, Flow design, ROBOT Design, Effort estimation, Development plan, Development, UAT.
- Responsible for Unit testing, Integration testing, Preparing Solution Design Document, and prepared test case.
- Handling all Client Access, Setup, Technical Issues, and related activities. Maintaining tracker for access and demos taken.
Education
B.E. - COMPUTER SCIENCE & ENGINEERING
R.V. College of Engineering
Bangalore05.2016
Skills
- Linux and UNIX systems
- SQL database management
- Oracle DB expertise
- HTML/XML development
- Apache Freemarker templates
- RESTful web services integration
- Jasper Studio reporting tools
- Amazon Web Services (AWS)
- Project management with JIRA/Rally
- API testing with Postman
- Salesforce platform proficiency
- Microsoft Office applications
- Job scheduling with Autosys
- C/C programming languages
- Aviation sector experience
- PSS application knowledge
- SAFE agile practices
- Agile project management
Notable Projects
- Developed business process transformation plan for In-flight services department for middle eastern carrier to create savings up to $250k annually.
- Migration of Air Canada and American Airlines from Sabre to CAE.
- Product Health check for Etihad Airways.
- Consulted and supported catering operations project for European carrier which would save US $1m.
- Cutover support for Jetstar airlines.
- Lead Project 'On-Call Analysis' to reduce the backlog and manual intervention.
Timeline
Product Definition Analyst
Amadeus Software Labs
10.2024 - Current
Technical Business Analyst
CAE INC
03.2022 - 10.2024
Contributor Product Specialist
Sabre Travel Technologies(acquired by CAE in 2022)
09.2018 - 02.2022
Programmer Analyst
Cognizant Technology Solutions
09.2016 - 08.2018
B.E. - COMPUTER SCIENCE & ENGINEERING
R.V. College of Engineering