Megha Shivaji Dorugade
Assistant Manager
Thane
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Assistant Manager
HDFC BANK LIMITED
06.2023 - 04.2026
- Transaction Processing: Able to handle deposits, withdrawals, loan payments, check cashing, and other routine financial transactions.
- Cash Handling: able to manage cash drawers, balance cash, and ensure the security of cash and other negotiable instruments.
- Customer Service: Excellent in providing customer service by answering questions, resolving issues, and assisting customers with their banking needs.
- Compliance and Security: Always adhere to bank policies, procedures, and regulatory requirements, including anti-money laundering (AML) and know your customer (KYC) protocols.
- Routine tasks: balance inquiries, account updates, and basic transaction processing. Focus on more complex tasks and customer interaction. Personalized service and identifying opportunities for cross-selling products.
- Enhanced Customer Experience: better understand customer needs, and offer tailored solutions.
- Security enhancement: help detect and prevent fraudulent activity, enhancing the security of financial transactions and customer data.
- Other responsibilities include being able to do filing and having knowledge about audits.
- Uploading the documents online. Sending the voucher in the back office.
- All the cash and non-cash transactions.
- Forex transactions, including outward remittance, Forex Card application, and loading currency, inward remittance.
- Handling the customer queries.
- Cross Selling
Account Executive
Caprolactam Chemicals Limited
09.2022 - 06.2023
- Able to maintain accurate records of all financial transactions, sales, purchases, receipts, and payments in the Tally ERP Software.
- Able to prepare key reports, such as the Income Statement (profit and loss), Balance Sheet, and Cash Flow Statement in MS Office.
- Able to calculate taxes, prepare returns like GST and TDS, and ensure compliance with laws.
- Able to assist in planning future finances by creating budgets and financial forecasts, and helping businesses allocate resources effectively.
- On a daily basis, review financial records to ensure accuracy and detect fraud.
- Able to handle employee salaries, deductions, bonuses, and ensure timely payments.
- Able to update stock maintenance on a daily basis.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Account Executive
Adar Learning Pvt Ltd
12.2022 - 06.2023
- Maintain financial statement
- Maintain the books of payment received and paid
- Tds calculation
- Gst calculation
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Account Executive
Shital Bhanushali Proprietary
05.2017 - 08.2022
- All the operational work (based on Tally, MS Office)
- Maintain the record of teacher attendance
- Maintain financial statement
- Maintain the books of payment received and paid
Education
Post Graduate Diploma - Finance, BFSI
Sasmira's Business School
01.2022
B. Com - Accounting and Finance
K.B. College of Arts & Commerce for Women
Mumbai01.2020
HSC - undefined
N.G. Bedear College of Commerce
Mumbai01.2017
SSC - undefined
Ganesh Vidyalaya School
Mumbai01.2015
Skills
Customer Relationship
Teamwork & collaboration
Operations management
Adaptability and flexibility
Time management
Team motivation
Employee performance evaluations
Problem-solving abilities
References
- Mr. Pravin Khadye, Teller Authorizer, HDFC Bank, Marol Branch, 9773568997
- Mrs. Leena Borawade, Teller Authorizer, HDFC Bank, Hiranandani Meadows Branch, 8369154009
- Mr. Shamsul Haque, Purchase Manager, Caprolactam Chemicals Limited, 9324771679
Personal Information
Date of Birth: 2nd July 1999
Personal data processing
I hereby declare that the above-mentioned information is accurate to the best of my knowledge and belief.
Timeline
Assistant Manager
HDFC BANK LIMITED
06.2023 - 04.2026
Account Executive
Adar Learning Pvt Ltd
12.2022 - 06.2023
Account Executive
Caprolactam Chemicals Limited
09.2022 - 06.2023
Account Executive
Shital Bhanushali Proprietary
05.2017 - 08.2022
B. Com - Accounting and Finance
K.B. College of Arts & Commerce for Women
HSC - undefined
N.G. Bedear College of Commerce
SSC - undefined
Ganesh Vidyalaya School
Post Graduate Diploma - Finance, BFSI
Sasmira's Business School