Meghna
Infra Transformation Analyst
Delhi,Delhi
Summary
Network Support L1 engineer with over 3 years of experience in providing technical support, troubleshooting network issues, and ensuring seamless IT operations. Seeking to leverage my expertise in networking concepts and infrastructure support within a dynamic organization to contribute to its success. Proficient in network diagnostics using Azure Monitor, complemented by strong problem-solving and communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Infra Transformation Analyst
Accenture
Gurugram
02.2022 - Current
- Provide first-level technical support for networking issues to ensure seamless Operations.
- Provide technical support for network connectivity issues & ensure uninterrupted business operations.
- Diagnose and resolve issues including IP conflicts and connection failures.
- Monitor network performance and identify bottlenecks using diagnostic tools.
- Manage IT-tickets in service now, ensuring SLA compliance and timely resolution.
- Collaborate with ISP providers for resolving external connectivity issues.
- Document recurring network issues and develop knowledge base articles to enhance efficiency.
- Support network related changes including software version upgrades etc.
Infra Transformation Associate
Accenture
Gurugram
02.2022 - 02.2024
Education
Bachelor of Technology - Electronics And Communications Engineering
Bhagwan Parshuram Institute of Technology, GGSIPU
Delhi, India 04.2001 -
CLASS XII -
Salwan Public School
Delhi, India 04.2001 -
CLASS X -
Salwan Public School
Delhi 04.2001 -
Skills
Networking
undefinedCertification
Microsoft Azure Fundamentals (AZ-900)
Interests and Hobbies
- Traveling
- Exploring new places
- Reading
- Community service
Timeline
Microsoft Azure Fundamentals (AZ-900)
03-2023
Infra Transformation Analyst
Accenture
02.2022 - Current
Infra Transformation Associate
Accenture
02.2022 - 02.2024
Bachelor of Technology - Electronics And Communications Engineering
Bhagwan Parshuram Institute of Technology, GGSIPU
04.2001 -
CLASS XII -
Salwan Public School
04.2001 -
CLASS X -
Salwan Public School
04.2001 -
Similar Profiles
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture
Sumit PatilSumit Patil
SAP Security and GRC Consultant at AccentureSAP Security and GRC Consultant at Accenture
Sajal BhardwajSajal Bhardwaj
People Advisor Analyst, HRBP at AccenturePeople Advisor Analyst, HRBP at Accenture
Priyanka GhoshPriyanka Ghosh
Instructional Design Analyst at AccentureInstructional Design Analyst at Accenture
SHRESTH ISHSHRESTH ISH
Advisory Intern at Deloitte USIAdvisory Intern at Deloitte USI