MEGHNA BANERJEE

Merchandising Assistant : (Jan 2024- Aug 2024)

BRAND - ROSS

- Negotiated costings and planning with vendors, created and developed partnerships for product-specific and SOPs.

- Closing TNA with the vendor and securing the Delivery.

- Follow up and ensure inflow and outflow of strike-offs and samples happen in a timely manner.

- Managed the relationship with internal stakeholders - partnered to positively influence decisions, to analyze and make recommendations to the business

L2 Associate- Skill Development (Aug 2023- Dec 2023)

Project: BYETS (Building Youth Employability Through Skills (Skill Development Project - Bangladesh)

- Conducted training to the IE and HR executives of RMG factories for them to assess the unskilled operators.

- Provided soft skills training, including GESI (Gender Equality & social inclusion).

- Contributed to the decent works event with the clients.

- Worked on women's empowerment by conducting training for 50% of female workers.

• Established and maintained professional relationship with clients and assisted in setting & managing client expectations for completion of the work.
• Interacted & coordinated with the business development team to pitch the prospect clients and hand them over the required quotations.
• Increased client retention through proactive outreach efforts and regular follow-up communications.
• Conducted regular client satisfaction surveys and utilized feedback to inform continuous improvements within Client Services team.
• Exhibited knowledge of the WGSN products & provided product demonstration & navigation training to the clients.
• Generated usage reports for renewal process.
• Scheduled & organized meetings with the clients as required.
• Maintained & updated tasks assigned on Salesforce.
• Managed over 40 customer calls all over South Asia per day.
• Served as primary point of contact for clients, maintaining open lines of communication and ensuring prompt resolution of inquiries.

- Selected appropriate suppliers.

- Negotiated with the suppliers.

- Got the samples developed.

- Increased understanding of various fabric types.

- Efficiently handled simultaneous orders on a regular basis.

- Prepared T&A.

- Aided buyers by recommending appropriate fabrics to fulfill their requirements.

- Regularly monitored inventory of fabrics in the warehouse.