SMITA JOSHI

Results-driven Revenue Management & Sales professional with over 19 years of experience enhancing hotel performance across diverse markets. Proven expertise in sales growth, forecasting, and inventory management, focused on maximizing profitability and operational efficiency. Strong interpersonal skills foster positive owner relations and team training, aligning operations with strategic business goals. Committed to continuous improvement and achieving excellence in revenue strategies.

• Maximize room revenues and improve overall RGI.
• Analyze market trends, channel production, and consumer behavior.
• Manage competitor intelligence, pricing, distribution channels, and group bookings.
• Collaborate with the sales team to manage rates and inventory for city event dates.
• Enhance sales through direct and indirect channels (brand website, third-party sites, GDS).
• Handle budgeting, forecasting, and regular reporting to stakeholders.
• Promote a positive work culture aligned with Tata core values.
• Train new team members and help align them with organizational goals.

• Successfully launched four hotels from a revenue management perspective as part of the pre-opening team.
• Achieved 13% YoY revenue growth for Pilibhit House, Haridwar and 15% YoY revenue growth for Taj Corbett in FY 2023-24.
• Drove a 66% ADR growth for Taj Rishikesh Resort & Spa, Uttarakhand from 2019 to 2022.
• Led Taj Usha Kiran Palace, Gwalior to cross ₹10 crore in total hotel revenue in 2019-20—the highest since IHCL's acquisition.
• Secured the #1 position on STR for Ambassador Hotel – IHCL SeleQtions in 2014-15 through consistent performance.

• Vijendra Singh

Associate Vice President - Distribution and E- Commerce (The IHCL Group)

vijendra.singh@ihcltata.com

+91 9167940818

• Sukriti Muraka

Associate Vice President- Revenue Management (The IHCL Group)

sukriti.muraka@ihcltata.com

+91 9167271441