Results-driven individual with extensive experience in inventory management and team supervision. Successfully managed pharmacy staff while ensuring compliance with safety standards, contributing to improved operational efficiency and customer care.
Overview
3
3
years of professional experience
Work History
Customer Service Executive
TRUEMEDS
MUMBAI
03.2025 - Current
Provided product information and recommendations to enhance customer satisfaction.
Resolved customer complaints in a timely manner while maintaining professional attitude.
Developed strong relationships with customers by providing knowledgeable advice on products and services.
Store Manager
ZEELAB PHARMACY
MUMBAI
05.2024 - 01.2025
Oversaw inventory management and restocked shelves as needed.
Conducted daily store operations, including opening and closing procedures and cash handling.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Prepared monthly reports on sales figures, expenses, profits.
Senior Pharmacist
HAYAT MEDIACL AND HOSPITAL
MUMBAI
03.2023 - 02.2024
Supervised pharmacy staff to ensure adherence to safety standards and procedures.
Managed inventory levels to maintain adequate stock of pharmaceuticals.
Provided counseling services to patients about the safe use of their medications.
ASISTANT PHARMACY
HABIB MEDICAL AND GENERAL STORE
MUMBAI
06.2022 - 02.2023
Maintained organized filing system for important documents and records.
Greeted visitors, clients and guests in a professional manner.