Mehul Jethava
Banker
Visavadar
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Branch Opration Manager
Indusind Bank Ltd
Junagadh
12.2022 - Current
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Deputy Branch Manager
HDFC BANK LTD
Visavadar
03.2016 - 12.2022
- Assisted Branch Manager in budget preparation, monitoring expenses closely to prevent cost overruns or wasteful spending.
- Increased customer satisfaction with personalized service strategies and superior problem-solving skills.
- Involved actively in talent acquisition activities such as interviewing potential candidates; bolstering team capabilities through strategic hiring decisions.
- Optimized staffing levels by analyzing workload trends, ensuring efficient allocation of resources.
- Managed cross-selling initiatives that expanded existing customer relationships while bringing onboard new clientele, contributing to the overall growth of the branch.
- Monitored employee performance and provided constructive feedback for professional growth and development.
- Managed daily operations to ensure smooth functioning of the branch and timely completion of tasks.
Education
Secondary School Certificate - Arts
GSHSEBG
Government High School 06.2004 - 03.2005
Higher Secondary Class - Language Arts Education
GSHSEBG
Government High School 06.2005 - 03.2007
Bachelor Of Arts - Gujarati
Saurashtra University
Devmani Arts And Commerce College 06.2007 - 03.2010
Master Of Arts - Gujarati
Saurashtra University
Junagadh 04.2011 - 03.2012
Skills
Operations Management
Strategic Planning
Marketing
Performance Management
Business Development
Expense Tracking
Business Administration
Staff Development
Workforce Management
Staff Training and Development
Customer Relationship Management (CRM)
Team Leadership
Lead Generation
Business Planning
Performance Evaluations
Key Performance Indicators
Sales management
Staff Management
Customer Service
Hobbies
Playing cricket, caroom, playing wollyball, swimming, traveling,
Timeline
Branch Opration Manager
Indusind Bank Ltd
12.2022 - Current
Deputy Branch Manager
HDFC BANK LTD
03.2016 - 12.2022
Master Of Arts - Gujarati
Saurashtra University
04.2011 - 03.2012
Bachelor Of Arts - Gujarati
Saurashtra University
06.2007 - 03.2010
Higher Secondary Class - Language Arts Education
GSHSEBG
06.2005 - 03.2007
Secondary School Certificate - Arts
GSHSEBG
06.2004 - 03.2005