Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Beem

New Castle

Summary

Dedicated professional with a variety of experience in different industries. I have worked in the classroom, food service, and with individuals and families in need of job assistance and other needs. I have also been a receptionist and worked with the public in a variety of ways.

Overview

6
6
years of professional experience

Work History

Server

Applebee's Neighborhood Grill & Bar
New Castle
05.2021 - Current
  • Delivered exceptional customer service, resulting in positive dining experiences.
  • Coordinated with kitchen staff to ensure prompt meal delivery.
  • Handled cash and processed payments accurately.
  • Trained new servers on restaurant policies, improving onboarding process.
  • Resolved guest complaints promptly to ensure satisfaction.

Case Manager

State of Indiana
Muncie
11.2020 - 01.2026
  • Conducted assessments to identify client needs and eligibility for services, ensuring appropriate support.
  • Developed personalized case plans in collaboration with clients and stakeholders.
  • Coordinated service delivery among community resources and support programs.
  • Facilitated effective communication among clients, families, and service providers to enhance service delivery.
  • Documented case notes and maintained accurate client records to ensure compliance with regulations.

Education

Bachelor of Science - Elementary Education

Welch College
Gallatin, TN
05-2026

Skills

  • Customer service
  • Regulatory compliance
  • Effective communication
  • Team collaboration
  • Strong work ethic
  • Professional demeanor

Timeline

Server

Applebee's Neighborhood Grill & Bar
05.2021 - Current

Case Manager

State of Indiana
11.2020 - 01.2026

Bachelor of Science - Elementary Education

Welch College
Melissa Beem