Melissa Pereira

Domain: TMT

Client: Vodafone UK

• Worked with N8N low-code/no-code platform to create and manage workflows,automating tasks,ensuring alignment with current security requirements and standards.
• Conducted root cause analysis on defects discovered during testing, enabling quick resolution and minimizing risk of future occurrences.
• Reproduced defects and documented findings in ADO.
• Improved software quality by designing and executing comprehensive test plans.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Reduced production issues by implementing rigorous regression testing before each release.
• Implemented performance metrics to measure and track the effectiveness of test strategies, informing data-driven decision-making processes.
• Collaborated with developers to resolve issues identified during the testing phase, resulting in a more robust final product.

Domain: BFSI

Client: Intesa Sanapaolo,Societe Generale

• Enhanced test coverage with the development of comprehensive test plans and cases.
• Used ALM as the test repository and used it for executing the test cases, scripts and logging
• Reduced manual testing efforts for faster product delivery by incorporating test automation frameworks using Selenium java.
• Created and managed UFT Test Scripts based on the Requirements and Scenarios.
• Performed basic SQL Queries to retrieve data as part of functional testing
• Managing the changes and executing regression tests.
• Involved in creating weekly status reports and regularly participated in group meeting and walkthroughs.
• Increased efficiency of regression testing through the implementation of continuous integration pipelines.
• Conducted root cause analysis on recurring issues, leading to long-term resolutions that improved overall system stability.

Domain: BFSI

Client: Northern Trust

• Built automated test scripts to handle repetitive software testing work.
• Kept scripts and test cases updated with current requirements.
• Involved in writing and executing the automation scripts for UI.
• Interacting with customers/clients to solve the various issues they face and updating on the situation.
• Weekly Status meetings in order to discuss issues and walkthrough on the UI automation and sign off from the clients.
• Performed manual backend testing by writing SQL queries for validating user information in the tables.
• Continuously updated technical skills through training programs, staying current on industry best practices for software testing methodologies.

Domain: Banking

Client: AMEX

• Defined functional test cases based on technical design/functional design for verifying accuracy of developed features.
• Independently developed Test Cases and Test Specification documents.
• Prioritize and manage own workload in order to deliver quality results and meet timelines.
• Created frameworks, Automated Test cases to decrease manual effort and provide guidance to my team members.
• Identified, analyzed & reported application defects and rendered assistance with resolution via JIRA
• Documented testing results & performed root cause analysis to initiate corrective action for meeting quality objectives.
• Collaborated closely with cross-functional teams to devise effective strategies and action plans for clients' businesses.
• Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.