MELVIN SOLOMON R
Somanur
Summary
Skilled Citrix Administrator with background in managing, troubleshooting, and optimizing Citrix environments. Demonstrated strengths include designing and implementing Citrix infrastructure, as well as maintaining system security and integrity. Successfully improved overall system performance and user experience in previous roles through strategic planning and hands-on technical support.
Overview
4
4
years of professional experience
6051
6051
years of post-secondary education
Work History
Citrix Administrator
Cognizant Technology Solutions Pvt Ltd
Coimbatore
02.2023 - Current
- Deploying new servers and applications to meet customer requirements.
- Raising /Adding request/users to the AD groups to gain access to the requested applications.
- Working on VMware, vSphere console for XenApp Application servers and VDI's.
- Managing, Monitoring Citrix from the cloud environment (AWS Hosted).
- Experience in Citrix cloud implementation and installation of core component.
- Performing daily and weekly checks on all the Citrix servers in the farm.
- Analyzing Incident, change and providing status on Daily and Weekly Status calls.
- Conduction Knowledge Transfer to Freshers.
- Managed Citrix environments and ensured optimal performance across user workstations.
Technical Lead
Cognizant Technology Solutions Pvt Ltd
Coimbatore
02.2022 - Current
- Troubleshooting of complex LAN/WAN infrastructure, including routing protocols OSPF & BGP.
- Worked on Riverbed Monitoring Tool to monitor the Network devices.
- Working on troubleshooting of complex LAN/WAN infrastructure.
- Working on Clarify and HP service manager ticket system to address customers Network related issues.
- Conducting root cause analysis on Network Incident.
- Proficient in monitoring and troubleshooting the Network / Link in case of any breakdown.
- Troubleshooting incidents of different levels of severity by working with the OS, Customer and application teams.
- Troubleshooting real time issues working with team.
- Assisting with establishing NOC to proactively monitor the network resulted in better SLA and network performance, network infrastructure and network security.
- Project Name: 3M Project
- Team 1 - 3M GOCC.
- Team 2 - 3M Citrix support.
Education
B. E -
Jansons Institute of technology
KarumathampattiHSC -
ARC Matriculation higher secondary school
KarumathampattiSSLC -
ARC Matriculation higher secondary school
KarumathampattiSkills
- Routing Protocols: OSPF
- Routing Protocols: BGP
- Infrastructure services: DHCP
- Infrastructure services: DNS
- WAN technologies: MPLS
- WAN technologies: SD-WAN
- LAN technologies: Ethernet
- LAN technologies: Switching
- Server Monitoring Tools: Net View
- Server Monitoring Tools: vSphere
- Network Operations
- Troubleshooting Citrix profile related issues
- Troubleshooting workspace connectivity
- Troubleshooting configuration related issues
- Communication skills
- Presentation skills
Native Location
Coimbatore
Languages
- Tamil
- English
- Tamil
Significant Work Done
- Proactively worked on recurring issues and fixed complete resolution by creating a problem ticket.
- Provided automation ideas to the support and development teams for reducing the recurring L1 incidents.
Personal Information
- Father's Name: Rajan S
- Date of Birth: 08/01/98
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
Intermediate
B1
Disclaimer
I hereby declare that the above given information is true on my Knowledge.
Timeline
Citrix Administrator
Cognizant Technology Solutions Pvt Ltd
02.2023 - Current
Technical Lead
Cognizant Technology Solutions Pvt Ltd
02.2022 - Current
B. E -
Jansons Institute of technology
HSC -
ARC Matriculation higher secondary school
SSLC -
ARC Matriculation higher secondary school