Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Vivek Narayanan

Bengaluru

Summary

Dedicated IT professional with expertise in Citrix XenApp/XenDesktop administration, Windows Server administration, and infrastructure deployment. Experienced in installing, configuring, and managing Citrix Virtual Apps and Desktop environments. Skilled in collaborating with cross-functional teams to ensure project success and adherence to timelines. Seeking to leverage technical proficiency and proactive approach to contribute effectively in a dynamic IT environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Citrix Administrator

Wipro Technologies
Bengaluru
02.2021 - Current
  • Managed the installation, configuration, and administration of Citrix Virtual Apps and Desktop environments, ensuring adherence to requirements and SOPs.
  • Participated in the planning, implementation, and review processes for new and existing Citrix and Windows systems, contributing to efficient system operations.
  • Administered Windows Server environments (2012R2/2016/2019/2022), ensuring optimal performance and security.
  • Coordinated with cross-functional teams to plan and execute software upgrades, installations, and system patches.
  • Maintained project timelines and tracked project progress to ensure timely delivery of project deliverables.
  • Provided off-hours support and coverage, including night shifts, to facilitate project deliverables and system maintenance/upgrades.

Citrix Engineer

First Abu Dhabi Bank
Dubai
06.2017 - 12.2020
  • Managed Citrix DaaS (CVADs) environments, including Citrix PVS, MCS, and ADC, ensuring optimal performance and reliability.
  • Oversaw Cloud, on-premise, and hybrid Citrix environments, leveraging AWS for efficient operations.
  • Administered Windows Server systems (2016/2019), including Active Directory, Group Policy, and Patch Management.
  • Ran Citrix environments hosted on VMware platforms, ensuring seamless integration and performance.
  • Managed user profiles via UPM, WEM, and/or Ivanti DesktopNow, optimizing user experience and system performance.
  • Installed, deployed, and troubleshooted applications, ensuring smooth operation across the environment.
  • Conducted basic network troubleshooting to identify and resolve connectivity issues promptly.
  • Demonstrated effective time management and prioritization skills in handling workload in time-critical environments.
  • Communicated effectively with stakeholders and team members, both orally and in writing, ensuring clear understanding and coordination.
  • Followed ITIL processes, particularly Incident and Change management, to maintain operational efficiency and compliance.

Project Engineer

Pacific Cloud Systems
Abu Dhabi
06.2015 - 12.2016
  • Provide technical assistance and support to end-users experiencing hardware, software, or network-related issues.
  • Troubleshoot and resolve desktop, laptop, printer, and peripheral device problems.
  • Assist users with software installation, configuration, and updates.
  • Diagnose and resolve network connectivity issues, including LAN, WAN, and VPN problems.

Education

Automation Training - Automation

Yokogawa India Pvt Ltd
Bengaluru
04-2015

B. Tech in Electrical and Electronics Engineering - Electrical Engineering

Sri Krishna College of Engineering And Technology
Coimbatore Tamil Nadu
08-2014

Skills

  • Citrix Virtual Apps and Desktop CVAD 2203, XenApp 65, Citrix Metaframe 45
  • Citrix XenApp/XenDesktop Administration
  • Windows Server Administration (2012R2/2016/2019/2022)
    Citrix MCS, ADC
  • Infrastructure Deployment
  • Windows Server Administration (2016/2019)
  • Active Directory Management
  • Group Policy Management
  • Patch Management
  • Remote Support
  • VMware Platform Management
  • User Profile Management (UPM, WEM, Fslogix )
  • Application Installation, Deployment, and Troubleshooting
  • Network Troubleshooting
  • Time Management and Prioritization
  • Excellent Oral and Written Communication
  • ITIL Processes (Incident and Change Management)

Certification

  • ITIL V4 Certified
  • Microsoft Azure AZ-900
  • Generative AI Fundamentals

References

I do hereby declare that the above given statements are true and correct to the best of my knowledge.

Timeline

Citrix Administrator

Wipro Technologies
02.2021 - Current

Citrix Engineer

First Abu Dhabi Bank
06.2017 - 12.2020

Project Engineer

Pacific Cloud Systems
06.2015 - 12.2016

Automation Training - Automation

Yokogawa India Pvt Ltd

B. Tech in Electrical and Electronics Engineering - Electrical Engineering

Sri Krishna College of Engineering And Technology

Similar Profiles

CREATE PROFILE
Vivek Narayanan