Dedicated IT professional with over 4+ years of experience in Citrix XenDesktop, XenApp, CVAD Administration, and Citrix Cloud. Proven expertise in managing infrastructure, troubleshooting, and ensuring seamless service delivery. Seeking a challenging role to drive technical teams, enhance performance, and contribute to the success of the organization.
I managed Citrix XenApp, XenDesktop, and Citrix virtual apps and desktops (CVAD) for over four years, ensuring smooth operation and optimal performance.
● Citrix XenDesktop and XenApp
● Citrix virtual apps & desktops (CVAD)
● Windows
● Active Directory, DNS, DHCP, WINS
● VMware and Citrix Hypervisor
● ITIL processes: server monitoring tools
● End-user computing
● Strong communication skills
● Azure
● Tableau
● Citrix XenApp, XenDesktop
● Citrix Storefront
● Citrix Netscaler
● Citrix Access Gateway
● Citrix Licensing
● VMware
● Citrix Hypervisor, Nutanix
● Citrix Director
● Log analysis tools
● Load balancing solutions
● TCP/IP, DNS, DHCP
● SSL Certificates
· Hands-on experience in implementation and designing experience in VDI and Citrix XenDesktop 7. X and Identifying Pre-installation Requirements
· Configuring and managing the XenDesktop Environment
· Creating Vdisk from the VMs running from the ESX Server.
· Creating Desktops from the Vdisk and updating the Vdisk as per business requirements
· Deploying Vdisk images to WAN users through the XenDesktop streamed catalogue.
1. Managed and optimised Citrix XenApp and XenDesktop environments, serving more than 10,000+ users and ensuring seamless application delivery and desktop virtualisation.
2. Provided frontline support to end-users, resolving Citrix-related issues promptly and effectively, resulting in a 30% reduction in support ticket resolution time.
3. Collaborated with senior Citrix administrators to troubleshoot complex issues, gaining hands-on experience and contributing to team success.
4. Assisted in implementing security policies and configurations to ensure Citrix environments met industry compliance standards, enhancing data security and integrity.