Summary
Overview
Work History
Education
Skills
Tools
Role as XenDesktop and PVS Admin
Additional Information
Timeline
AdministrativeAssistant

Vamshi Parisha

Hyderabad

Summary

Dedicated IT professional with over 4+ years of experience in Citrix XenDesktop, XenApp, CVAD Administration, and Citrix Cloud. Proven expertise in managing infrastructure, troubleshooting, and ensuring seamless service delivery. Seeking a challenging role to drive technical teams, enhance performance, and contribute to the success of the organization.

Overview

4
4
years of professional experience

Work History

Citrix Administrator

WNS Global Services
04.2020 - Current

I managed Citrix XenApp, XenDesktop, and Citrix virtual apps and desktops (CVAD) for over four years, ensuring smooth operation and optimal performance.

  • Collaborated as L2 support engineer.
  • Windows and Citrix teams, providing robust support for data center's Windows servers
  • Proficient in creating virtual machines, installing operating systems, and customizing configurations based on user specifications
  • Expertise in deployment and management of virtual machines, ensuring efficient utilization of resources
  • Hands-on experience in a range of Citrix versions, including XenApp 6.0/6.5, XenDesktop 7.6, 7.8, 7.9,11, 7.12, 7.15, and CVAD 7.x
  • Familiarity with Citrix Access Gateway, Citrix
  • Application delivery solutions, Web Interface configuration, and Citrix Licensing
  • Proficient in XenDesktop versions 7.9, 7.11, 7.12, and15 LTSR, ensuring seamless virtual desktop delivery
  • Managed DDC (Desktop Delivery Controller) and
  • Storefront configuration and maintenance, ensuring robust virtual desktop infrastructure.
  • Proficient in ITIL processes, including change, incident, and problem management.
  • Skilled in maintaining and optimizing data store using DSMAINT command and performing consistency checks with DSCHECK
  • Competent in ICA client setup, licensing, load balancing, user policy management, and printer management, ensuring streamlined user experience
  • Contributed to Netscaler setup, enhancing network performance and security.
  • Demonstrated proficiency in administering
  • Windows Terminal Server, Group Policy management, and Active Directory environment
  • Spearheaded management of the entire Citrix
  • XenDesktop infrastructure, including Delivery
  • Controllers and Provisioning Services, resulting in enhanced system stability and performance.
  • Strong technical knowledge of end-user computing products, with a focus on Citrix XenDesktop and XenApp, as well as familiarity with Netscaler.
  • Effective in client communication and issue escalation.
  • Solid understanding and experience with server monitoring tools, including Process Monitor, Performance Monitor, and Event Viewer.
  • Experience in updating Images using MCS and validating them by creating changes and implementing them.
  • Willing to work in a 24x7 support environment.




Education

B.Tech/B.E - Information Technology

MLR Institute of Technology
India
2022

High School Diploma -

Sri Chaitanya Junior College
India
04.2015

10th -

Bright Concept High School
India
04.2013

Skills

● Citrix XenDesktop and XenApp

● Citrix virtual apps & desktops (CVAD)

● Windows

● Active Directory, DNS, DHCP, WINS

● VMware and Citrix Hypervisor

● ITIL processes: server monitoring tools

● End-user computing

● Strong communication skills

● Azure

● Tableau

Tools

● Citrix XenApp, XenDesktop

● Citrix Storefront

● Citrix Netscaler

● Citrix Access Gateway

● Citrix Licensing

● VMware

● Citrix Hypervisor, Nutanix

● Citrix Director

● Log analysis tools

● Load balancing solutions

● TCP/IP, DNS, DHCP

● SSL Certificates

Role as XenDesktop and PVS Admin

· Hands-on experience in implementation and designing experience in VDI and Citrix XenDesktop 7. X and Identifying Pre-installation  Requirements

· Configuring and managing the XenDesktop Environment

· Creating Vdisk from the VMs running from the ESX Server.

· Creating Desktops from the Vdisk and updating the Vdisk as per business requirements

· Deploying Vdisk images to WAN users through the XenDesktop streamed catalogue.

Additional Information


1. Managed and optimised Citrix XenApp and XenDesktop environments, serving more than 10,000+ users and ensuring seamless application delivery and desktop virtualisation.

2. Provided frontline support to end-users, resolving Citrix-related issues promptly and effectively, resulting in a 30% reduction in support ticket resolution time.

3. Collaborated with senior Citrix administrators to troubleshoot complex issues, gaining hands-on experience and contributing to team success.

4. Assisted in implementing security policies and configurations to ensure Citrix environments met industry compliance standards, enhancing data security and integrity.

Timeline

Citrix Administrator

WNS Global Services
04.2020 - Current

B.Tech/B.E - Information Technology

MLR Institute of Technology

High School Diploma -

Sri Chaitanya Junior College

10th -

Bright Concept High School
Vamshi Parisha