Menuka Narzary
Sales Expert
Guwahati
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Call Center industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses Make future in this industries.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Sales Manager
Aesthetic Clinic
Bengaluru, India
04.2023 - Current
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Call Receiver
Shree Vishwakarma Magnets
12.2020 - 07.2022
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers by answering questions and responding to inquiries.
- Responded to customer calls and emails to answer questions about products and services.
School Teacher
Little Tandal School
Udalguri,Assam, India
07.2019 - 03.2020
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Maintained positive and professional classroom environment throughout school year.
Education
10th Passed From SEBA -
Georege Richard Kampfer English School
Tangla 01.2011 - 03.2012
12th Passed From AHSEC -
National Pioneer College
Tangla,Assam 01.2015 - 03.2016
Graduated B.Commerce ( Management ) -
Tangla College
Tangla,Assam 01.2018 - 03.2019
Skills
Customer service optimization
Answering questions
Customer Relationship Management
Logging call information
Client communication
Timeline
Sales Manager
Aesthetic Clinic
04.2023 - Current
Call Receiver
Shree Vishwakarma Magnets
12.2020 - 07.2022
School Teacher
Little Tandal School
07.2019 - 03.2020
Graduated B.Commerce ( Management ) -
Tangla College
01.2018 - 03.2019
12th Passed From AHSEC -
National Pioneer College
01.2015 - 03.2016
10th Passed From SEBA -
Georege Richard Kampfer English School
01.2011 - 03.2012