Summary
Overview
Work History
Education
Skills
Websites
Tools And Platforms
Personal Information
Key Responsibilities And Achievements
Timeline
Generic

Mercy Tyagi

Talent Acquisition Lead and HR Manager
Noida

Summary

Strategic and experienced Talent Acquisition & HR professional with over 8 years of success in leading full-cycle technical hiring, global recruitment, and HR operations for startups, enterprises, and Fortune 500 clients. Skilled in domain-specific hiring across IT/Engineering, BFSI, Pharma/Life Sciences, and implementation teams. Proven track record in internal hiring strategy, recruiter enablement, ATS implementation, stakeholder collaboration, and DEI programs. Recognized for leading high-performing recruitment teams and driving hiring excellence through process optimization and data-driven strategies.

Overview

9
9
years of professional experience
2037
2037
years of post-secondary education
2
2
Languages

Work History

Talent Acquisition Lead & HR Manager

BarRaiser
Bangalore
07.2021 - Current
  • Spearheaded full-cycle hiring for tech, product, and design roles across India and US.
  • Scaled hiring of 300+ freelance experts and 50+ US-based consultants within 6 months.
  • Led implementation of Greenhouse and Zoho ATS tools, significantly improving workflow visibility and efficiency.
  • Served as President of POSH Committee, leading DEI initiatives and grievance redressal.
  • Built and nurtured a team of 10 recruiters; instituted best practices in sourcing, screening, and engagement.
  • Developed and executed comprehensive hiring plans to attract top talent for internal positions.
  • Managed end-to-end recruitment for roles in IT/Engineering, BFSI, Pharmaceutical/Life Sciences, and system implementation.
  • Partnered with department heads to understand hiring needs, create JDs, and define hiring strategies.
  • Enhanced recruitment workflows, tracked performance metrics, and introduced innovative sourcing techniques.
  • Conducted capability-building sessions and ensured recruiter up-skilling through structured mock interviews.
  • Collaborated with leadership to align hiring goals with business strategy and organization design.
  • Managed end-to-end HR operations including onboarding, employee documentation, payroll coordination, HRIS maintenance, compliance reporting, and employee grievance handling.
  • Created HR policies and conducted awareness drives to ensure adherence across business units.

HR Manager

CIMS Infotech
Gurugram
03.2020 - 07.2021
  • Owned full-cycle recruitment across technology and business verticals, ensuring quality and speed of hire.
  • Implemented Zoho Recruit and HRIS systems to streamline operations and generate data-driven insights.
  • Coordinated payroll processing, statutory compliance, and CTC structure validation with finance teams.
  • Led HR operations from onboarding and documentation to exit formalities and F&F settlements.
  • Collaborated with department heads on workforce planning and future skills mapping.
  • Conducted regular HR policy workshops, grievance redressal sessions, and performance support initiatives.
  • Managed employee records, leave and attendance systems, benefits administration, and monthly HR reporting.
  • Facilitated quarterly employee engagement activities and culture-building initiatives.

Senior HR Recruiter → Team Lead

Exceed Solutions
Gurugram
10.2016 - 12.2020
  • Delivered 200+ successful hires across software development, QA, digital marketing, and client-facing sales.
  • Partnered with delivery managers and clients on workforce ramp-ups, JD design, and talent strategies.
  • Built and led a team of 5 recruiters, mentoring them on sourcing channels, candidate experience, and closure.
  • Developed dashboards to report performance metrics like TAT, quality of hire, and recruiter productivity.
  • Used advanced sourcing via LinkedIn, Boolean search, and referrals to enhance talent funnel.
  • Acted as key point of contact for client accounts, maintaining strong relationships and renewal business.

Education

MBA - Human Resources Management

IMT
Ghaziabad, India
04.2001 - 01.2023

B.Com -

Delhi University
New Delhi
01.2012 - 01.2015

12th -

The Cambridge International School
New Delhi
03.2012

Skills

  • Internal & Domain-Specific Hiring

  • HR Operations & Compliance

  • Global hiring experience in India and the US

  • Stakeholder relationship management

  • Team Leadership & Mentoring

  • ATS Implementation (Greenhouse, Zoho, BambooHR)

  • DEI & POSH Compliance

  • Data-Driven Hiring & Metrics

Tools And Platforms

  • Greenhouse
  • Zoho Recruit
  • BambooHR
  • LinkedIn Recruiter
  • Naukri RMS
  • HRIS Systems
  • Google Suite
  • MS Excel
  • Slack

Personal Information

  • Date of Birth: 07/12/93
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Key Responsibilities And Achievements

  • Designed and executed internal hiring roadmaps to meet evolving business requirements across departments.
  • Built robust talent pipelines for hard-to-fill internal roles ensuring organizational continuity and growth.
  • Successfully led recruitment efforts across IT, Engineering, BFSI, Pharma/Life Sciences, and ERP implementation domains.
  • Closed niche and leadership roles with high offer-to-join ratios using a mix of modern sourcing techniques.
  • Managed and mentored a 10-member recruitment team, focusing on skill-building and performance metrics.
  • Worked closely with department heads and hiring managers to refine JDs, build evaluation frameworks, and align hiring strategies.
  • Implemented and customized ATS platforms (Greenhouse, Zoho) to streamline workflows and enhance reporting.
  • Devised metrics dashboards to monitor pipeline health, time-to-hire, and sourcing channel efficiency.
  • Introduced innovative sourcing methods including Boolean, X-ray, social hiring, and targeted campaigns.

Timeline

Talent Acquisition Lead & HR Manager

BarRaiser
07.2021 - Current

HR Manager

CIMS Infotech
03.2020 - 07.2021

Senior HR Recruiter → Team Lead

Exceed Solutions
10.2016 - 12.2020

B.Com -

Delhi University
01.2012 - 01.2015

MBA - Human Resources Management

IMT
04.2001 - 01.2023

12th -

The Cambridge International School

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Mercy TyagiTalent Acquisition Lead and HR Manager