Merlin Vijayakumari
Bangalore
Summary
Experienced healthcare and non-profit leader with over 20 years in strategic leadership, financial management, and operational optimization. Proven track record in driving organizational growth and enhancing service delivery through innovative programs. Strong foundation in psychology and business administration, with a passion for fostering collaborative teams and mission-driven initiatives.
Overview
25
25
years of professional experience
Work History
Centre Manager
Dignity Foundation
Bangalore
04.2021 - 02.2025
- Created Impactful programs fostering senior well-being.
- Assured a competent and well-motivated staff by hiring, training, scheduling and leading the ongoing development of all employees and volunteers needed for efficient operation
- Prepared annual budget and directed expenditures of funds, while maintaining accurate financial records
- Analyzed, researched and evaluated the needs and opportunities for senior recreation program and facilities
- Complied with all national, state and local government regulations in regards to public facility management and food service.
- Spearheaded senior well-being programs, enhancing community engagement, and service delivery
- Cultivated partnerships with local organisations, expanding resources for senior citizens.
- Coordinated healthcare services, ensuring compliance with elder care regulations.
- Managed center budget, optimising fund allocation for operational success.
- Organized fundraising activities, applied for grants, and managed donations to sustain and expand services
- Prepared financial reports for stakeholders and communicated funding needs to donors and grantors
Student Counsellor
Educational
12.2017 - 02.2021
- Guiding students regarding career decisions and providing help to pursue their goals
- Co-ordinate with Principal, vice principal and department heads and teachers to ensure quality benchmarks are met in teaching and learning
- Point of contact between principal and management
- Hands on experience in the process of quality assurance for accreditations such as NAAC, and CBSE board
- Organized training and workshops for teachers and faculty staff
- Conducted Career oriented and advocacy workshops for students
- Helping students understand their skill-sets and provide ways to utilize it
- Providing information about the various colleges and universities and advising about requirements
- Advising students on resolving personal problems
- Assisting children to overcome major hurdles by engaging parents and school authorities
- Recognizing behavioural issues and provide solutions to handle them
- Working as a mediator between the student and the college authorities
Project Manager
Reaching Hand
Bangalore
10.2016 - 11.2017
- Company Overview: A Non-Profit Organization
- Conducting Vocational training for youth
- Design training modules
- Planning and writing proposals
- Creating effective and efficient programs
- Ensuring that all implemented activities were relevant to the mission and vision of the organization
- Engaging the external community as to build and maintain essential relationships
- Building relationships with the outside community and with the target population of the organization
- Identifying and conducting fundraising strategies that benefit and complement the mission and vision of the NGO
- A Non-Profit Organization
Team Manager (Medical & Legal)
Justice & Care
Bangalore
06.2015 - 07.2016
- Company Overview: A Non-Profit Organization
- Conducting Health Awareness Training - Internal and external
- Designing Health training manuals on various topics
- Medical support for survivors and staff
- Co-ordinating weekly activities
- Budget planning and execution
- Conducting extra-curricular activities at Government shelter homes
- Networking with partner organizations and Hospitals
- Conducting Awareness programs in schools and colleges
- Conducting Various Medical Camps
- A Non-Profit Organization
Project Manager
Nightingales Medical Trust
06.2010 - 07.2012
- Company Overview: Elders Enrichment Centre & Jobs 60+
- Developing and implementing age-appropriate activities for elders aged 60 to 70 years old
- Coordinating weekly activities
- Plan, develop and implement strategy for Vocational training
- Designing and implementing computer training courses and programmed for elders
- Regular monitoring and reporting on activities, costs, performance, etc, as required
- Helping to evaluate progress on an ongoing basis
- Writing Project Proposals for Government and corporate sectors
- Promoting and participating in fund raising programs
- Solely responsible in setting up of Nightingales Jobs 60+ project
- Organized Job fair for senior citizens
- Elders Enrichment Centre & Jobs 60+
Public Relations Officer
Axon Super Specialty Hospital
Bangalore
01.2008 - 01.2009
- Administrative and secretarial support functions for the Managing Director of the Hospital
- Oversaw the operations of front office, housekeeping and maintenance
- Troubleshooting and resolving problems, mediating staff disputes and handling customer complaints
- Participating in staff recruitment, hiring training and scheduling
- Registering incoming patients in emergency room
- Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality
Senior Technical Support Executive
Micro land
Bangalore
01.2004 - 01.2005
- Company Overview: BPO
- Online Technical support to customers who purchased Belkin products
- BPO
Nursing Supervisor - Operation Theatre
Retina Institute of Karnataka
Bangalore
01.2002 - 01.2004
- Supervised and managed the surgical nursing team, including scrub nurses, circulating nurses and support staff
- Ensured the OT is adequately staffed with skilled nursing personnel for all shifts
- Staff training and development on ongoing education and training for the OT team, keeping them up-to-date with new technologies and hospital policies
- Conducted regular performance reviews of OT staff, and identifying areas of professional growth
Senior Nurse
Bangalore Hospital
Bangalore
01.2000 - 01.2002
- Responsible for 24 hour management of Nursing care services on a 24 bed ICU unit
- Assist in managing the nursing department, ensuring efficient operations
- Delivered high quality, evidence based patient care, managing complex cases and contributing to multi-disciplinary care planning
- Managed patients’ admissions, discharges and transfers, ensuring comprehensive communication with the team
Education
Master of Science - Psychology
Institute For Behavioral Management Sciences
Chittoor, Andhra Pradesh05-2013
Special Educator Training for Intellectually Challenged -
Amba Centre For Economic Empowerment Of The Intellectually Challenged
01.2011
MBA in Hospital Administration -
Medvarsity University (Apollo Hospital)
01.2005
Graduation in Nursing -
Bowring & Lady Curzon Hospital
01.1999
Diploma in Computers -
Skills
- Project Management
- Clinical Leadership
- Assisted in NAAC accreditation
- Monitoring & Quality Evaluation
- Counselling
- Stakeholder Collaboration
- Strategic Planning
- Capacity Building & Advocacy
- Crisis Management
- Quality Improvement & Compliance
- Team Leadership
- Program Development
- Budget Management
- Volunteer Coordination
- Healthcare Compliance
Timeline
Centre Manager
Dignity Foundation
04.2021 - 02.2025
Student Counsellor
Educational
12.2017 - 02.2021
Project Manager
Reaching Hand
10.2016 - 11.2017
Team Manager (Medical & Legal)
Justice & Care
06.2015 - 07.2016
Project Manager
Nightingales Medical Trust
06.2010 - 07.2012
Public Relations Officer
Axon Super Specialty Hospital
01.2008 - 01.2009
Senior Technical Support Executive
Micro land
01.2004 - 01.2005
Nursing Supervisor - Operation Theatre
Retina Institute of Karnataka
01.2002 - 01.2004
Senior Nurse
Bangalore Hospital
01.2000 - 01.2002
Master of Science - Psychology
Institute For Behavioral Management Sciences
Special Educator Training for Intellectually Challenged -
Amba Centre For Economic Empowerment Of The Intellectually Challenged
MBA in Hospital Administration -
Medvarsity University (Apollo Hospital)
Graduation in Nursing -
Bowring & Lady Curzon Hospital
Diploma in Computers -
Hobbies and Interests
- Music
- Dance
- Reading Books
- Arts & Crafts
Disclaimer
I do hereby declare that the above statements mentioned in my resume are true and correct to the best of my knowledge and belief.
Volunteer Experience
- Helping Hands, India, Counsellor, 08/01/12, 08/31/13
- Amba CEEIC, Trainer, 08/01/12, 08/31/13
- Accept, Counsellor and Trainer, 08/01/12, 08/31/13
- The Door Church, Counsellor – Children, Youth and Marriage, 08/01/12, 08/31/13
- Sandhya Kirana, Trainer, 08/01/12, 08/31/13
Languages
- English
- Kannada
- Hindi
- Tamil
- Telugu
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
- Mr. Premkumar Raja, Founder/ Managing Director, Nightingales Medical Trust, 9243100560
- Ms. Neha Sharon, HR Manager, Navaummeed Trust, 8310531900
- Mr. Roger Ephraim, Deputy Director, Nightingales Medical Trust, 9880881787
Languages
Kannada
Native language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Hobbies and Interests
- Music
- Dance
- Reading Books
- Arts & Crafts
Disclaimer
I do hereby declare that the above statements mentioned in my resume are true and correct to the best of my knowledge and belief.
Volunteer Experience
- Helping Hands, India, Counsellor, 08/01/12, 08/31/13
- Amba CEEIC, Trainer, 08/01/12, 08/31/13
- Accept, Counsellor and Trainer, 08/01/12, 08/31/13
- The Door Church, Counsellor – Children, Youth and Marriage, 08/01/12, 08/31/13
- Sandhya Kirana, Trainer, 08/01/12, 08/31/13
Languages
- English
- Kannada
- Hindi
- Tamil
- Telugu
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