Hi, I’m
Meron Josephs
Program Manager
Pune
Summary
Accomplished IT Professional with 25+ years of experience in driving complex program and project initiatives. Possesses in-depth expertise in managing large-scale, multi-phased implementations across a variety of IT domains. Proven ability to build and motivate high-performing teams, cultivate strong client relationships, and deliver measurable business value. Demonstrated success in optimizing processes, ensuring operational excellence, and exceeding stakeholder expectations through all stages of the project lifecycle. Proven track record of success in fast-paced environments, delivering exceptional results amidst dynamic challenges.
Overview
25
years of professional experience
5
Certificates
4
years of post-secondary education
Skills
Program Management
Project Management
Service Transition
System Implementation
Delivery Management
Schedule Management
Cost Control
Budgeting and forecasting
Project estimation and bidding
Cost reduction and containment
Agile Methodology
Advanced understanding of MS Project
Stakeholder Communications
Client Relations
Work History
Tech Mahindra Ltd.Pune, Sydney, Melbourne
Program Manager
05.2010 - Current
Job overview
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Accomplishments
- Led NZD $2M initiative to implement a Headless Commerce engine, orchestrating the consolidation of Enterprise Catalog for a prominent New Zealand Telecom Service Provider.
- Successfully achieved real-time migration of 2.3 million subscribers from old to new online charging application for an Australian Telecom service provider.
- Orchestrated roadmap for 30 applications achieving seamless migration of five key business applications while coordinating with 9 Industry Competitors and 15 VHA customers.
- Effectively deployed chatbot solution for a premier telecommunications company in Malaysia, seamlessly integrating with 11 enterprise systems.
- Orchestrated five major Transition programs, ensuring vendor consolidation and revenue savings for customers.
- Achieved rapid career progression from Project Manager (May-10 to Jun-14) to Senior Project Manager (Jul-14 to Mar-19) and currently serving as Program Manager (Apr-19 till date).
Previous Experience
- Nov-2009 - May-2010: Project Lead, ATOS Origin India Private Limited, Pune, Maharashtra
- Dec-2007 - Oct-2009: Senior Manager, Reliance Communications Limited, Navi Mumbai
- Aug-2005 - Dec-2007: Senior Technical Associate,Tech Mahindra Limited, London, United Kingdom
- Jan-2000 - Aug-2005: Senior Executive (IT) Idea Cellular Limited, Pune
Education
Symbiosis Center For Distance Learning (SCDL) Pune, Maharashtra, India
Post Graduate Diploma in Business Administration from Operations Management
06.2004 - 04.2006
Pune University (Data Systems Research Foundation)Pune, Maharashtra, India
Master's in Computer Management (MCM) from Pune University (Data Systems Research Foundation
06.2000 - 04.2002
Certification
Level 1- UiPath RPA Developer Foundation Training
Timeline
Level 1- UiPath RPA Developer Foundation Training
02-2023
SAFe Agilist Certification (SAFe 5)
11-2021
PMfP (Project Management for Practitioners) Certification program from Tech Mahindra
08-2017
STAR (Skilling for Transition mAnager Reserve) Certification Program from Tech Mahindra.
12-2016
ITIL V3 Foundation Certification from APMG.
11-2015
Program Manager
Tech Mahindra Ltd.
05.2010 - Current
Symbiosis Center For Distance Learning (SCDL)
Post Graduate Diploma in Business Administration from Operations Management
06.2004 - 04.2006
Pune University (Data Systems Research Foundation)
Master's in Computer Management (MCM) from Pune University (Data Systems Research Foundation
06.2000 - 04.2002