Summary
Overview
Work History
Education
Skills
Timeline
Generic

MERRY TEMBHURNE

Senior Assosiate
Nagpur

Summary

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Senior Associate

Mphassis
Pune
07.2021 - Current
  • US Mortgage process
  • Review Loan files
  • Final VOE
  • Verification

Associate/ Mentor

HGS- IDFC FIRST BANK, HGS
01.2020 - 03.2021
  • Managed customer relations and customer service through daily communication and interactions
  • Provide financial service to customer ( Loans)
  • Address customer issues and resolve them in timely and efficient manner
  • Interact with customer on a variety of channels such as phone and Email
  • Ensure customer satisfaction and professional customer support.

Customer service associate

Just Dial Ltd
04.2019 - 12.2019
  • Customer queries
  • Proper Assistance
  • FTR ( First time resolution)
  • Quality work
  • Escalation
  • Target Achieving

Education

Maharashtra Board

ELECTRICAL - DIPLOMA ELECTRONIC

MSBTE
NAGPUR
05.2010 - 03.2013

Skills

Passundefined

Timeline

Senior Associate

Mphassis
07.2021 - Current

Associate/ Mentor

HGS- IDFC FIRST BANK, HGS
01.2020 - 03.2021

Customer service associate

Just Dial Ltd
04.2019 - 12.2019

ELECTRICAL - DIPLOMA ELECTRONIC

MSBTE
05.2010 - 03.2013

Maharashtra Board

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