Michael Ashish Ekka
Quality Analyst
Secunderabad
Summary
Quality-focused professional prepared for delivering impactful results through keen analytical skills, strong attention to detail, and deep understanding of quality control processes. Proven ability to collaborate effectively within teams and adapt to changing requirements. Skilled in identifying and resolving issues, ensuring compliance, and driving continuous improvement initiatives.
Overview
3
3
years of professional experience
2
2
Certificates
3
3
Languages
Work History
Quality Analyst
AMAZON
07.2025 - Current
- Conducted rigorous investigations to analyze policy effectiveness; generated data-driven insights that informed strategic recommendations to shrink identified gaps.
- Bridged the gap between audit findings and business impact by translating insights into stakeholder-aligned actions, and presenting recommendations to senior leadership.
- Influenced stakeholders and mentored cross-functional audit and improvement teams without formal reporting authority, cultivating a culture of self-inspection and continuous enhancement.
- SOP changes with internal sellers at Amazon to make it efficient and implement a few insights to create a smooth process for auditors, with zero errors in the audit scenario.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
Supply Chain Analyst
AMAZON
10.2022 - 07.2025
- I am currently working at Amazon as a Supply Chain Specialist, supporting operations in the North America region, where I actively resolve disruptions raised during the transportation of freight, and ensure that we meet customers' promises on time.
- I managed inbound and outbound calls from carriers, dispatchers, and resolved the issues.
- I played a key role in recovering loads by creating routes when there were hazardous conditions, so that the customers' promises were not compromised.
- I was a subject matter expert for new hires, and I provided invaluable guidance and support to ensure a smooth onboarding process. Drawing upon my expertise in the field, I imparted essential knowledge and best practices, empowering newcomers to excel in their roles. Through effective communication and mentorship, I helped new team members acclimate seamlessly, setting them up for success within the organization.
- Taking appropriate action with the utmost priority to ensure that service and performance metrics are achieved.
- Verified that dispatchers maintain the required professional competencies, licenses, and safety knowledge.
- Ensured timely delivery of products to customers by closely monitoring order fulfillment processes and addressing any issues promptly.
Education
MBA - International Transportation and Logistics Management
INDIAN MARITIME UNIVERSITY
Chennai, India07-2021
Mechanical Engineering
GITAM UNIVERSITY
Higher Secondary - undefined
SRI CHAITANYA JUNIOR COLLEGE
Secondary - undefined
BHASHYAM PUBLIC SCHOOL
Skills
Microsoft Office
Certification
MANAGEMENT DEVELOPMENT PROGRAM
I successfully completed the management development program on International FreightForwarding which was organized by MSME.
Interests
Bike riding, Travelling, Surfing through Internet
Timeline
Quality Analyst
AMAZON
07.2025 - Current
Supply Chain Analyst
AMAZON
10.2022 - 07.2025
Mechanical Engineering
GITAM UNIVERSITY
Higher Secondary - undefined
SRI CHAITANYA JUNIOR COLLEGE
Secondary - undefined
BHASHYAM PUBLIC SCHOOL
MBA - International Transportation and Logistics Management
INDIAN MARITIME UNIVERSITY
Languages
English
Hindi
Telugu
Achievements & Awards
- RnR during the peak month of July 2024 and December 2024., I was awarded the best Subject Matter Expert for training new hires which helped them to maintain good utilization score.
- RnR during Q3 and Q4 2025 for maintaining the quality metrics of 100% in the audit process.