Michael Centers
Anderson
Summary
Skilled Service Technician with a proven track record at Hometown Heating and Cooling, enhancing system performance and customer satisfaction through expert repairs and maintenance. Demonstrates exceptional mechanical aptitude and customer service, ensuring over 90% client satisfaction. Specializes in HVAC systems and preventive maintenance, blending attention to detail with effective problem-solving abilities.
I currently have my universal EPA certification, my NATE certification and Kentucky journeyman license.
Overview
17
17
years of professional experience
Work History
Service Technician
Hometown Heating and Cooling
Yorktown, IN
10.2023 - 12.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Maintenance/service Technician
Williams Comfort Air
Indianapolis, IN
07.2020 - 10.2023
- Performed routine maintenance and repair tasks to ensure optimal equipment functioning.
- Conducted diagnostic assessments and identified issues to improve service efficiency.
- Enhanced customer satisfaction by providing timely and effective technical support.
- Troubleshot complex system failures, minimizing downtime and operational disruptions.
- Replaced faulty components and parts to restore equipment to full operational capacity.
- Upgraded outdated systems, enhancing performance and compatibility.
Contractor
Cutler Home Improvements
Westfield, IN
06.2008 - 05.2020
Performed warranty drywall and painting repairs for some builders such as Beezer, MI homes, Davis homes, and Fisher homes.
Performed several different projects for home improvements.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma - General Studies
Cornerstone Christian Correspondence School
TownsendSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Repair techniques
- Diagnostic testing
- Mechanical aptitude
- Hand tool expertise
- System installation
- Equipment inspection
- HVAC systems
- Residential construction
- Drywalling
Timeline
Service Technician
Hometown Heating and Cooling
10.2023 - 12.2024
Maintenance/service Technician
Williams Comfort Air
07.2020 - 10.2023
Contractor
Cutler Home Improvements
06.2008 - 05.2020
High School Diploma - General Studies
Cornerstone Christian Correspondence School