Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Centers

Anderson

Summary

Skilled Service Technician with a proven track record at Hometown Heating and Cooling, enhancing system performance and customer satisfaction through expert repairs and maintenance. Demonstrates exceptional mechanical aptitude and customer service, ensuring over 90% client satisfaction. Specializes in HVAC systems and preventive maintenance, blending attention to detail with effective problem-solving abilities.

I currently have my universal EPA certification, my NATE certification and Kentucky journeyman license.

Overview

17
17
years of professional experience

Work History

Service Technician

Hometown Heating and Cooling
10.2023 - 12.2024
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Maintenance/service Technician

Williams Comfort Air
07.2020 - 10.2023
  • Performed routine maintenance and repair tasks to ensure optimal equipment functioning.
  • Conducted diagnostic assessments and identified issues to improve service efficiency.
  • Enhanced customer satisfaction by providing timely and effective technical support.
  • Troubleshot complex system failures, minimizing downtime and operational disruptions.
  • Replaced faulty components and parts to restore equipment to full operational capacity.
  • Upgraded outdated systems, enhancing performance and compatibility.

Contractor

Cutler Home Improvements
06.2008 - 05.2020

Performed warranty drywall and painting repairs for some builders such as Beezer, MI homes, Davis homes, and Fisher homes.


Performed several different projects for home improvements.

  • Consulted with customers to assess needs and propose optimal solutions.

Education

High School Diploma - General Studies

Cornerstone Christian Correspondence School
Townsend

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Valid Driver's license
  • Troubleshooting skills
  • Flexible and adaptable
  • Problem and issue resolution
  • Repair techniques
  • Diagnostic testing
  • Mechanical aptitude
  • Hand tool expertise
  • System installation
  • Equipment inspection
  • HVAC systems
  • Residential construction
  • Drywalling

Timeline

Service Technician

Hometown Heating and Cooling
10.2023 - 12.2024

Maintenance/service Technician

Williams Comfort Air
07.2020 - 10.2023

Contractor

Cutler Home Improvements
06.2008 - 05.2020

High School Diploma - General Studies

Cornerstone Christian Correspondence School
Michael Centers