Michael Morrison
Highland
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Store Manager of Operations
Lowes Home Improvment
Schererville
03.2016 - Current
- Supervised daily operations and ensured compliance with company policies.
- Managed inventory control processes and coordinated product restocking efforts.
- Led staff training programs to enhance customer service and operational efficiency.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Monitored employee performance to ensure compliance with company standards.
- Recruited, interviewed and hired qualified employees to provide top-quality service.
- Maintained a safe working environment by enforcing safety regulations and conducting regular inspections.
- Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%.
Assistant Store Manager
Dicks Sporing Goods
Birmingham
07.2012 - 05.2015
- Assisted in daily store operations and ensured team performance standards.
- Trained and mentored new employees on store policies and procedures.
- Managed inventory levels and coordinated product restocking efforts.
- Trained staff on asset protection strategies and safety procedures.
- Organized regular safety audits to ensure compliance with company guidelines.
Education
Some College (No Degree) - Business Administration
George C Wallace Community College
Dothan, ALSkills
- Inventory management
- Employee training
- Customer service
- Payroll administration
- Safety compliance
- Staff recruitment
- Performance management
- Team building
- Task delegation
- Employee engagement
- Scheduling coordination
Certification
- CPR Certified
- Salesforce and Kronos certified
- Talent planning
Timeline
Assistant Store Manager of Operations
Lowes Home Improvment
03.2016 - Current
Assistant Store Manager
Dicks Sporing Goods
07.2012 - 05.2015
Some College (No Degree) - Business Administration
George C Wallace Community College