Michael Shaun Williams
Bruceville,IN
Summary
Results-driven professional with over 15 years of progressive experience spanning manufacturing processes and retail operations. Proven track record as a frontline supervisor leading teams, improving efficiency, and ensuring safety and quality standards in a fast-paced manufacturing environment. Transitioned into retail with success as a department supervisor, delivering exceptional customer service while driving sales and operational standards. Strong leadership and trouble-shooting skills with a focus on safety, operational excellence, and efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Department Supervisor
Lowes Home Improvement
Vincennes, IN
07.2021 - 12.2024
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and customer service skills.
- Streamlined inventory management processes to improve stock accuracy and reduce shrinkage.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
Department Supervisor
Lowes Home Improvment
Vincennes, IN
03.2014 - 11.2017
- Collaborated with cross-functional teams to resolve customer issues effectively and efficiently.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Oversaw daily operational performance of Receiving team.
- Involved in managing all incoming and outgoing product
2nd Shift Frontline Fabricating Supervisor
Packaging Corp of America
Vincennes, IN
10.2012 - 04.2014
- Oversaw daily operations, ensuring adherence to safety protocols and production standards.
- Implemented process improvements that reduced waste and increased productivity.
- Trained staff on quality control measures to maintain product integrity and consistency.
- Analyzed production reports to identify trends and recommend enhancements for efficiency.
- Performed daily opening/closing duties diligently, ensuring that the workplace was always ready for operation at the start or end of each business day.
- Adapted quickly to changes in daily tasks or responsibilities as needed, demonstrating flexibility in meeting evolving business needs.
Fabrication Operator
Packaging Corp of America
Vincennes, IN
06.2005 - 10.2012
- Operated and monitored different types of fabrication machinery including flexo-folder gluers, die cut machines, and fork lifts to ensure production quality and efficiency.
- Trained new operators on safety protocols and equipment handling procedures.
- Conducted routine maintenance checks on equipment to minimize downtime.
- Collaborated with team members to streamline workflow processes and enhance productivity.
- Assisted in troubleshooting equipment malfunctions, ensuring swift resolution of issues.
Education
Associate of Science - Computer Integrated Manufacturing Technology
Vincennes University
Vincennes, IN05-2026
High School Diploma -
North Knox High School
Bicknell, IN05-2004
Skills
- Basic understanding of PLC systems and HMI design software
- Troubleshooting Hydraulic, Pneumatic, Electrical, Mechanical, and Automated systems
- Basic understanding of program controls and operations for Robotics
- Above average competency using most hand tools
- Leadership Abilities
- First Responder Training
- Familiar with Microsoft Programs like Excell, Word, Powerpoint, etc
- Time Management
- Attention to detail
- Communication Skills
Certification
Machinery Repair Assistant Certificate
Timeline
Department Supervisor
Lowes Home Improvement
07.2021 - 12.2024
Department Supervisor
Lowes Home Improvment
03.2014 - 11.2017
2nd Shift Frontline Fabricating Supervisor
Packaging Corp of America
10.2012 - 04.2014
Fabrication Operator
Packaging Corp of America
06.2005 - 10.2012
Associate of Science - Computer Integrated Manufacturing Technology
Vincennes University
High School Diploma -
North Knox High School