CloudOps Engineer with strong experience managing Linux servers and cloud infrastructures (AWS & GCP). Skilled in cloud provisioning, automation, CI/CD, monitoring, cost optimization, and implementing security best practices. Adept in 24/7 operations, incident handling, and delivering reliable solutions for enterprise and client environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CloudOps Engineer
QBurst Technologies Pvt Limited
11.2023 - Current
Provisioned and managed cloud resources (EC2, RDS, VPC, S3, IAM, EKS, ECR, CloudFront, etc.) and configured services such as AWS Backup, S3 with CloudFront hosting, Auto Scaling, Load Balancing with SSL certificates, and Route53 DNS.
Managed and maintained Linux servers (300+ internal and client environments, including shared servers) — responsibilities included user access management, database configuration, web server setup, PHP configurations, SSL certificates, Docker setup, and troubleshooting issues such as DDoS attacks, malicious bots, and other critical incidents.
Worked as part of a 24/7 operations team to actively monitor incidents and alerts across multiple clients using platforms like Slack, Nagios, Grafana, and email, ensuring timely response and resolution in accordance with SOPs.
Implemented and enforced AWS security best practices aligned with ISO standards — including IAM policy hardening, access key rotation, MFA enforcement, encryption, and continuous compliance checks using CloudTrail, GuardDuty, AWS Config, and Inspector.
Designed, managed, and provisioned CI/CD pipelines using Jenkins, GitLab, AWS CodePipeline, and Bash automation scripts for scalable and reliable deployments.
Optimized AWS cloud costs by leveraging Spot Instances, Savings Plans, Reserved Instances, rightsizing workloads, automating idle resource shutdown, consolidating projects into shared servers, and cleaning up unused AMIs and backups.
Worked on GCP including project creation, billing account setup, IAM access management, API enablement, budget alerts, VM provisioning, and managing instance templates.
Cloud & Systems Engineer
SupportSages Consultancy Pvt Ltd
08.2021 - 11.2023
Architected and deployed scalable two-tier web applications using AWS cloud services, ensuring cost-effective and reliable infrastructure.
Built CI/CD pipelines with Jenkins, AWS CodePipeline, and Ansible to enable automated and efficient deployments.
Configured and administered Linux servers (web, database, and application servers), deploying Dockerized applications on Linux and AWS ECS.
Provided web hosting support across cPanel, Plesk, and CyberPanel — including DNS, FTP, SSL, and email configurations, along with ticket handling via WHMCS.
Implemented monitoring and disaster recovery using CloudWatch, SNS, Grafana, and backup strategies, while delivering 24/7 client support.
Proactively monitored and resolved incidents using Icinga and other tools — including SSL issues, service downtime, high load, and disk-related problems — ensuring minimal downtime and high availability.