At SupportBlend, my role as Lead in technical support services revolves around elevating customer experiences by ensuring robust security and system optimization. Overseeing a team of adept Linux administrators, we focus on collaboration and skill development to maintain a high-performing Linux environment. My RHCE and RHCSA certifications reflect a profound commitment to security and efficiency in system administration.
Our organization has garnered recognition for swiftly identifying, documenting, and resolving server issues, which has significantly streamlined support processes. With the help of my team, we've managed to enhance scalability, cost-effectiveness, and disaster recovery planning, all while providing exceptional service and technical guidance in the dynamic field of Linux system administration.
Cloud Services: Google Cloud Platform (GCP) and AWS Route 53
System Administration: Linux Servers
Configuration Management,
Nginx,
Apache,
PHP,
Troubleshooting,
Installation configurations,
Disaster Recovery,
High availability,
HAproxy,
File synchronisation tool lsync & csync,
DNS,
RabbitMQ clustering,
Elastic Stack (ELK) clustering,
Cassandra clustering,
MySQL clustering,
Graylog clustering,
NFS installation and configuration,
Performance Tuning