Midhun K
Kochi
Summary
Dynamic Senior Product Analyst with extensive experience at IBS Software, excelling in requirements gathering and project management. Proven track record in documentation management and customer support, leveraging Agile methodologies. Adept at testing methodologies and fostering a continuous learning mindset to drive successful project outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Product Analyst
IBS Software
Kochi
05.2022 - Current
- Currently working as an Airline Operations Implementation Consultant.
- Requirements Gathering: Work with stakeholders, end users, and project teams to identify and document business needs.
- Ensure that the acquired information is clear, thorough, and accurate.
- Reporting and documentation: Generate and maintain extensive project documentation, such as detailed requirement specifications, epics, stories, training materials, test plans, and other pertinent reports.
- Testing and Quality Assurance: Take part in testing activities to check and verify the functioning and accuracy of developed solutions.
- Assist in identifying and resolving difficulties during the testing phase.
- Onsite and offshore support: Currently involved in the European customer activities.
- Communicate effectively with team members, stakeholders, and management, providing regular updates on project progress, obstacles, and accomplishments.
Business Support Analyst
DESCPRO TECHNOLOGIES
Palghat
12.2019 - 05.2022
- Primly focused on providing consulting solutions regarding best Finance Management practices
- Participate in full life cycle client-facing implementation projects, including information gathering, analysis, design, implementation, testing, and go-live processes relating to NBFSYS Management Solutions.
- Facilitate the development and maintenance of specifications and test plans associated with system or application function, development, implementation, and/or modification
- Preparation of Project initiation, Business Process Specification & Product functional specification documents
- Writing Test cases, collecting test data, verifying test environment setup, and executing test data
- Support end users
- Perform complex functional period-end procedures; develop training plans, training materials and provide end user training
- Provide technical assistance in training, mentoring, and coaching business team members
LASS
Tata Motors
Cochin Area
10.2018 - 04.2019
- Manage a portfolio of customers, in a designated area, to execute a sales plan
- Identify, plan and develop new customers in line with business development plans/targets
- Performance management of the Dealers through goal setting, business and activity planning, regular reviews, interventions
- Evaluating and implementing appropriate sales techniques to increase the sales volume
- Work closely with the Marketing team to execute the marketing strategy
- Designing and recommending sales programs and setting short- and long-term sales strategies
- Supporting the dealers to achieve their business goals
- Working towards profitable tie-ups with the financial institutions
- Tracking competitor's networks and unrepresented markets to seek potential and future opportunities
Summer Internship
Tata Motors
Cochin Area
04.2017 - 05.2017
- Ultra Buses & Winger- Product Positioning and Promotion- TATA Motors
- As part of my MBA academic Project, I got a chance to do the project for TATA Motors
- The project topic was 'Ultra Buses & Winger- Product Positioning and Promotion' it was a study based on marketing factors such as product promotion/ product awareness & the positioning of the product
- It was two months study; I visited all the authorized dealerships and 3's centers (Sales, Service & Spare) for data collection
- Along with this, I had a customer meeting and the bus body manufacturer plant visit
- I got all kinds of guidance & support from my designated project guide from the company
Summer Internship
Exotic Fruits India PVT. LTD.
Krishnagiri
04.2016 - 05.2016
Education
Master of Business Administration - MBA - Marketing & operations management
FISAT Business School
01.2017
Bachelor of Commerce - BCom - Computer and Information Sciences and Support Services
University of Calicut
01.2014
Skills
- Requirements gathering
- Project management
- Documentation management
- Customer support
- Agile methodology
- Testing methodologies
- Continuous learning mindset
- Microsoft office
Certification
Supply Chain Analytics
Languages
- Malayalam, Native or Bilingual
- English, Professional Working
- Hindi, Elementary
Timeline
Senior Product Analyst
IBS Software
05.2022 - Current
Business Support Analyst
DESCPRO TECHNOLOGIES
12.2019 - 05.2022
LASS
Tata Motors
10.2018 - 04.2019
Summer Internship
Tata Motors
04.2017 - 05.2017
Summer Internship
Exotic Fruits India PVT. LTD.
04.2016 - 05.2016
Master of Business Administration - MBA - Marketing & operations management
FISAT Business School
Bachelor of Commerce - BCom - Computer and Information Sciences and Support Services
University of Calicut
Similar Profiles
Lakshmi BalagopalLakshmi Balagopal
Sr. Product Analyst at IBS SoftwareSr. Product Analyst at IBS Software
Anasooya KailasAnasooya Kailas
Lead Software Engineer at IBS SoftwareLead Software Engineer at IBS Software
Gowri SheelaGowri Sheela
Senior Analyst- Enabling Transformation at IBS SoftwareSenior Analyst- Enabling Transformation at IBS Software