MIDHUN KG

Product Knowledge Client Consultation Sales Presentations and Demos

Lead Generation and Prospecting

• Identifying potential clients: Research and find new leads in the target market (businesses, organizations, or individuals).
• Networking: Attend industry events, conferences, and webinars to build relationships and generate new business.
• Understanding the product: Maintain a deep understanding of the software or application, including its features, benefits, and use cases.
• Needs analysis: Meet with prospective clients to understand their business challenges and determine how the software/application can address those needs.
• Handling objections: Address any client concerns or objections regarding the software’s functionality, cost, or implementation.
• Product demonstrations: Organize and conduct live demos, either online or in person, to show clients how the software works.
• Presenting case studies and testimonials: Share success stories, case studies, and client testimonials to build trust and credibility.Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Built strong client relationships through consistent communication and effective problemsolving.

• Sales Leadership: Lead and motivate the sales team to achieve and exceed sales targets.
• Customer Relationship Management: Build strong customer relationships, handle queries, and ensure high levels of satisfaction.
• Inventory & Product Management: Oversee inventory, stock levels, and ensure attractive product displays.
• Promotions & Marketing: Plan and execute promotions, coordinate with marketing teams for local campaigns.
• Team Development: Train, supervise, and provide ongoing development for the sales team.
• Reporting & Analysis: Prepare sales reports, track performance, and analyze market trends.
• Operational Oversight: Maintain showroom organization, cleanliness, and ensure product quality.

• Good experience in finding new clients, introducing our products and meeting my targets, introducing new products in the company after attending product launch meetings
• Pursued and generated revenue through outside sales and marketing efforts by relentlessly identifying, developing and targeting business partnerships
• Collaborated with marketing and sales teams to expand brand awareness

• Good experience in supply chain marketing, handling front end sales, managing sales team, also have experience in hosting product launch meetings
• Addressed customer concerns and promptly resolved issues to boost client satisfaction
• Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends

• Performed lookout and helmsman duties aboard ship using different kinds of equipment
• Cleaned, maintained and mended ship decks and assessed areas requiring major damage repair
• Demonstrated leadership by making improvements to work processes and helping to train others
• Managed navigation by compiling information about current conditions and potential hazards
• Assisted deck officers with chipping, painting and grinding to maintain structural integrity of deck
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to Ship maintenance

• Input and correct client information into spreadsheets and company database to provide leaders with quick access to essential client data
• Answered data questions to clients and higher-up employees
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

• Audited files to verify completeness and accuracy of paperwork to prevent errors
• Determined shipping methods and prepared bills of lading, invoices and other shipping documents
• Maintained thorough import records for full compliance with customs standards