MIDHUN TYTAS
Kochi,TN
Summary
I'm seeking for a professional employment in operations. I can put my master's degree-level knowledge of the field to use. Operations professional with deep expertise in optimizing processes and driving efficient results. Skilled in strategic planning, resource management, and performance improvement. Strong focus on team collaboration and adaptability to changing needs. Reliable in delivering operational excellence and fostering cohesive work environments.
Overview
2
2
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Operations Executive
Lulu Forex Pvt. Ltd.
06.2023 - 10.2024
- Providing support to day to day activities and operational activities of head office
- Maintenance of various registers as prescribed by regulatory/statutory Authorities, proper filing if all vouchers and bills
- Providing customer support through chat, voice call and mail and finding immediate resolution for customer complaints
- Reviewing branch transactions and documentation for accuracy and completeness
Senior Executive
Reliance Retail
05.2022 - 02.2023
- New Business Development
- Consumer Relation
- Sales
- Market Analysis
- Negotiation
- Coordinating with customers & brief them about promotions
- Understanding customer's business resolve call customer related issues
Education
MBA - Operations And Marketing Management
SCMS School of Technology & Management
Kochi, India 08.2020 - 07.2022
Bachelor of Commerce - Computer Applications
Rajagiri College of Social Science
Kochi, India 08.2017 - 07.2020
Skills
Marketing
Projects & internships
- A Study on customer based brand equity in passenger car market with reference to Ernakulam district
- A Study on payment service using KOCHIT CARD
- HR Generalist in Peacock Solar, 05/22-06/22
Timeline
Operations Executive
Lulu Forex Pvt. Ltd.
06.2023 - 10.2024
Senior Executive
Reliance Retail
05.2022 - 02.2023
MBA - Operations And Marketing Management
SCMS School of Technology & Management
08.2020 - 07.2022
Bachelor of Commerce - Computer Applications
Rajagiri College of Social Science
08.2017 - 07.2020
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