MIDUNKUMAR R
Coimbatore
Summary
Results-driven Data Professional and Team Lead with extensive experience specializing in data visualization, business intelligence, and process optimization. Proven ability to analyze complex data trends, troubleshoot critical issues, and lead high-performing teams to support strategic business objectives. Certified AI-Enabled Lean Six Sigma Green Belt, seeking to leverage advanced analytical skills, AI methodologies, and cross-functional collaboration in a dynamic role.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
2
2
Languages
2
2
Certifications
10
10
years of professional experience
Work History
Team Lead
Urjanet Energy Solutions Pvt Ltd
09.2023 - Current
- Led data operations, overseeing daily team activities and ensuring timely distribution of critical information to stakeholders.
- Integrated modern workspace and diagramming tools, including Notion and Whimsical, enhancing team collaboration, project tracking, and workflow documentation.
- Served as primary escalation point for complex technical issues, promoting culture of continuous improvement and rapid learning.
Senior Data Analyst
Penalty Reduction Process (PRP)
10.2020 - 09.2023
- Led operational support initiatives by analyzing Key Performance Indicators (KPIs) and data trends to inform business decisions.
- Generated and distributed Service Level Agreement (SLA), Root Cause Analysis (RCA), and penalty reduction reports to inform key stakeholders' decisions.
- Collaborated with business development team to enhance customer retention strategies and reduce churn rates.
- Managed client escalations and provided technical support via Zendesk to ensure timely resolution of issues.
Data Analyst
Accounts Payable Automation (APA) & On-Demand Templates
11.2018 - 09.2020
- Collaborated with clients and internal stakeholders to define requirements for new features and platform enhancements, improving alignment with user needs.
- Created UI wireframes and assessed technical feasibility with product and development teams, supporting business development efforts in customer retention and churn rate management.
- Developed detailed use case diagrams and narratives, contributing to the deployment of enhancement features that decreased platform failure rates.
- Produced detailed use case diagrams and narratives that facilitated deployment of enhancement features, leading to reduced platform failure rates.
Data Entry
SUNMAX CAPCO PVT LTD
05.2016 - 06.2018
- Generated and maintained a highly accurate unique customer database, enforcing complex matching rules to support lending requirements.
- Executed rigorous credit screening during pre-sanction and post-sanction phases, effectively managing risk exposure.
- Conducted deep-dive KYC verifications by analyzing personal relationships, employment details, and loan application data, enhancing integration with core lending systems via Posidex Technologies.
- Investigated Layer 1 issues, reducing false alarms and customer escalations while optimizing FTE utilization through process plans.
Education
B.E. - Mechatronics
V.M.K.V Engineering College
Salem, TN04-2016
Higher Secondary (12th) - undefined
Vidhya Vikas Matric Higher Sec School
Coimbatore, TN04-2012
Secondary (10th) - undefined
A.V.B Higher Sec School
Coimbatore, TN04-2010
Skills
Analytics & Business Intelligence
- Data Visualization & Dashboard Development
- Business Intelligence (BI) & Strategic Reporting
- KPI Design, Tracking & Performance Analysis
- Root Cause Analysis (RCA) & Problem Resolution
- SLA Monitoring & Compliance Reporting
- User Acceptance Testing (UAT) & Quality Assurance
Data Tools & Platforms
- Databases: MySQL, Google BigQuery, Snowflake
- Visualization & Search: Kibana (Elasticsearch)
- Spreadsheets: Advanced Excel (VLOOKUP, Pivot Tables, Macros)
- Collaboration: Notion, Whimsical
Automation & AI
- Workflow Automation using N8N (Jira integrations)
- AI-Powered Productivity with Google Gemini (Gems)
- Advanced Prompt Engineering (Claude, ChatGPT)
Certification
AI Generalist Accelerator (January 30, 2026).
Timeline
Team Lead
Urjanet Energy Solutions Pvt Ltd
09.2023 - Current
Senior Data Analyst
Penalty Reduction Process (PRP)
10.2020 - 09.2023
Data Analyst
Accounts Payable Automation (APA) & On-Demand Templates
11.2018 - 09.2020
Data Entry
SUNMAX CAPCO PVT LTD
05.2016 - 06.2018
Secondary (10th) - undefined
A.V.B Higher Sec School
Higher Secondary (12th) - undefined
Vidhya Vikas Matric Higher Sec School
B.E. - Mechatronics
V.M.K.V Engineering College
Awards & Recognition
Spot Award: Recognized as the best performer for the month of June 2020 at Urjanet., Appreciation Badge: Awarded for successfully troubleshooting complex issues and streamlining processes for challenging accounts.
Declaration
I hereby declare that the information furnished above is true to best of my knowledge & conscience.
Personal Information
Date of Birth - 03.01.1994