Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MIHIR AJMERI

MIHIR AJMERI

Surat

Summary

Results-driven Network Engineer with 2 years of experience configuring, maintaining, and troubleshooting network systems. Proficient in Mikrotik devices, radio configurations, ONU setups, and firmware upgrades. Skilled in diagnosing and resolving IP, software, and website-related issues while coordinating with telecom providers, vendors, and field engineers. Adept at using monitoring tools like Zabbix to maintain network uptime and performance. Strong communication and problem-solving skills with a proactive approach to technical challenges.

Overview

2
2
years of professional experience
1
1
Certification

Work History

L1 Network Engineer/NOC Support Engineer

Ishan Technologies
02.2023 - Current
  • Network Engineer with 2 years of hands-on experience in diagnosing and resolving network issues by coordinating with service providers, equipment vendors, and end users.
  • Delivering frontline support and addressing user issues through ticketing platforms.
  • Proven expertise in configuring and alignment of radio devices, configuring mikrotik and ONU firmware, and troubleshooting IP-related, software, and website issues.
  • Adept at managing field support operations, facilitating telco coordination, and monitoring network performance using tools like zabbix. Known for delivering efficient, timely solutions in high-pressure environments.
  • Providing complete support and troubleshooting for network issues.
  • Proficient in remote support tools including Anydesk, Teamviewer, and Ultraviewer for seamless technical assistance.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Windows OS installation and configuration.

Education

Bachelors - Computer Engineering

Sardar Vallabhbhai Patel Institute of Technology
Vasad, Gujarat
05.2022

Diploma Computer Engineering -

Shri K.J. Polytechnic
Bharuch, Gujarat
06.2019

Secondary School -

Gurukul Vidyapith Kumar Vidyalaya
Surat, Gujarat
03.2016

Skills

  • Network troubleshooting
  • Problem Resolution
  • Network monitoring expertise
  • OSI Model TCP IP
  • IP V4 Subnetting
  • Vlan VTP Trunking
  • DNS DHCP FTP
  • ICMP SMTP OSPF EIGRP BGP STP
  • RIPv1 RIPv2
  • Routing Switching
  • Etherchannel
  • Technical assistance for remote users
  • HTML CSS

Certification

  • Cisco Certified Network Associate (CCNA)
  • Introduction to Cybersecurity Tools & Cyber Attacks (IBM)
  • Cybersecurity Roles, Processes & Operating System Security (IBM)
  • Network Security & Database Vulnerabilities (IBM)
  • Cyber Threat Intelligence (IBM)
  • Microsoft's Engineering Undergraduate & Masters Asia Program (Microsoft & Forage)

Languages

English
Hindi
Gujarati

Timeline

L1 Network Engineer/NOC Support Engineer

Ishan Technologies
02.2023 - Current

Bachelors - Computer Engineering

Sardar Vallabhbhai Patel Institute of Technology

Diploma Computer Engineering -

Shri K.J. Polytechnic

Secondary School -

Gurukul Vidyapith Kumar Vidyalaya

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MIHIR AJMERI