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Hi, I’m
Milan Singh
ETHICAL HACKING
NEW DELHI
Summary
Highly motivated Senior Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
years of professional experience
21
years of post-secondary education
2
Certifications
4
Languages
Work History
THINK & LEARN PRIVATE LIMITED (BYJUS)New Delhi
Senior Sales Associate
07.2021 - 10.2022
Job overview
- Trained, coached, and mentored new sales associates for maximum performance.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Generated sales leads and cold called potential customers.
- Kept detailed track of sales and customer information in company system.
- Getting recognition 2 times in the organisation.
- Worked as a senior Associate.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques
TECH MAHINDRA LIMITED.NEW DELHI
Customer Service Associate
09.2019 - 03.2020
Job overview
- Responded to customer calls and emails to answer questions about products and services.
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Solved problems with products and services by providing customers with technical support.
- Managed over 50 customer calls per day.
Education
CRYPTUS CYBER SECURITY PRIVATE LIMITEDNEW DELHI
ETHICAL HACKING from ETHICAL HACKING CERTIFICATE
10.2022 - 12.2022
GURU GOBIND SINGH INDRAPRASTHA UNIVERSITYDELHI
Bachelor in Education from B.Ed
08.2020 - 06.2022
INDIRA GANDHI NATIONAL OPEN UNIVERSITYNEW DELHI
Master of Computer Applications from Computer Science And Programming
07.2018 - 10.2021
WORLD CLASS SKILL CENTREVIVEK VIHAR, DELHI
CERTIFICATE from COMPUTER SOFTWARE TESTING
08.2017 - 07.2018
INDIRA GANDHI NATIONAL OPEN UNIVERSITYNEW DELHI
Bachelor of Computer Applications from Computer Science And Programming
07.2015 - 10.2021
INDIRA GANDHI NATIONAL OPEN UNIVERSITYNEW DELHI
Bachelor of Science from Zoology
06.2014 - 10.2020
GOVERNMENT SARVODAYA BAL VIDYALAYA, VIVEK VIHARDELHI
GED
04.2013 - 05.2014
RAJKIYA PRATIBHA VIKAS VIDYALAYA, SURAJMAL VIHARDELHI
High School Diploma
04.2011 - 05.2012
Skills
Familiar with Linux Commands
undefinedSoftware
CSS
JAVA
Certification
Software testing
Interests
Technology Geek
Timeline
CRYPTUS CYBER SECURITY PRIVATE LIMITED
ETHICAL HACKING from ETHICAL HACKING CERTIFICATE
10.2022 - 12.2022
Senior Sales Associate
THINK & LEARN PRIVATE LIMITED (BYJUS)
07.2021 - 10.2022
GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
Bachelor in Education from B.Ed
08.2020 - 06.2022
Customer Service Associate
TECH MAHINDRA LIMITED.
09.2019 - 03.2020
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
Master of Computer Applications from Computer Science And Programming
07.2018 - 10.2021
WORLD CLASS SKILL CENTRE
CERTIFICATE from COMPUTER SOFTWARE TESTING
08.2017 - 07.2018
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
Bachelor of Computer Applications from Computer Science And Programming
07.2015 - 10.2021
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
Bachelor of Science from Zoology
06.2014 - 10.2020
GOVERNMENT SARVODAYA BAL VIDYALAYA, VIVEK VIHAR
GED
04.2013 - 05.2014
RAJKIYA PRATIBHA VIKAS VIDYALAYA, SURAJMAL VIHAR
High School Diploma
04.2011 - 05.2012
Software testing
Ethical Hacking
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