Milan Tanna
Software Engineer
Mumbai
Summary
Lead consultant with 8+ years working in the IT sector at different roles with multiple US clients. Enthusiastic and versatile individual when devising and presenting best possible solutions for application administration of tools like Alteryx and Tableau. Proudly offering skills in issue resolution and incident response, SLA management and configuration of Alteryx, Tableau etc Looking for challenging roles where I can utilize my full potential and learn new technologies.
Overview
8
8
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Lead Consultant
Xebia IT Architects
12.2023 - Current
- Facilitated seamless operations as the Alteryx server administrator for Fiserv.
- Alteryx server version upgrade from 2021.4 to the latest Alteryx server version, 2023.2 by installing and configuring the latest version.
- Alteryx Gallery administration - users management and providing them with access to publish workflows and create collections and manage gallery settings
- Redefined the Alteryx Architecture in Fiserv by implementing Alteryx High Availability servers and removing Disaster Recovery servers to attain near-time recovery in case of server failures.
- Developed on-demand data requirement solutions using Alteryx.
- Address Alteryx-related issues by coordinating with end users and the vendor for prompt resolutions.
- Managing Alteryx Gallery with an active user base of more than 1,500 users and helping them with day to day activities such as permission to the gallery, roles in the gallery, database connection setup on the gallery, and many other admin-related queries.
Senior Analyst
Accenture
03.2022 - 12.2023
- Worked as a Team lead for a platform team of Alteryx and Tableau application for Accenture.
- Responsible for tasks related to Alteryx server, managing and upgrading the environment, gallery management, developing workflows from an admin perspective, and managing day-to-day user tickets.
- Enhanced system performance by deploying updated server software.
- Debug issues with Alteryx workflows having poor performance and work with concerned teams, such as the Database team and the Alteryx vendor, etc. To trace the issue and fix it.
- Collaboration with Alteryx vendor on new releases of Alteryx products, weekly status call on open Alteryx issues/cases.
- Setup of Disaster recovery process of Alteryx servers by doing trial run every year and syncing the data from Alteryx production servers
- Tableau - Working on migration of Tableau servers to cloud servers from on-premise, upgrade of Tableau server version, installation and configuration of Tableau server on new machines, and handling all the day-to-day user issues and tickets regarding Tableau server.
Information Technical Analyst
Tata Consultancy Services (TCS)
10.2016 - 03.2022
- Working as an Alteryx Admin and Operations Manager with the following responsibilities of Alteryx server and web operations of Audit Works application for General Electric client
- Managing the Alteryx gallery and server, upgrading the Alteryx server version, solving queries of end users, developing Alteryx workflows for KPI extraction, understanding new features added to Alteryx and helping users learn them, taking user issues to Alteryx support for quick solutions, and creating Tableau dashboards as per requirements.
- Worked as platform engineer for GRC software called AuditWorks by Bwise Nasdaq which was used by GE client for their internal auditing purposes
- Managed AuditWorks software installation on windows server, timely upgrades, end user query resolution related to AuditWorks and regular backups
Education
B.Tech/B.E. - Mechanical Engineering
Gujarat University
Anand05.2016
Skills
ITIL
Certification
Six Sigma - Green belt
Accomplishments
- Star performer award 2018
- TCS Young Achievers Award for 2019
- Accenture best team performance 2023
Languages
Hindi, English, Gujarati
Totalworkexperience
8 Years 3 Months
Timeline
Lead Consultant
Xebia IT Architects
12.2023 - Current
Senior Analyst
Accenture
03.2022 - 12.2023
Information Technical Analyst
Tata Consultancy Services (TCS)
10.2016 - 03.2022
Six Sigma - Green belt
Alteryx Server Implementation (Valid upto July 2025)
Alteryx Server Administration
B.Tech/B.E. - Mechanical Engineering
Gujarat University
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