Milind Pathak
Kalyan East
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
5
5
years of professional experience
Work History
Store Manager
Wellness Forever Medicare pvt ltd
01.2022 - Current
- Managed inventory control, cash control, Day to day operation
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Taken New store to a next level by break even
- Pulled store to positive EBITDA from negative
- increased the margin of store by 3 percent from 20
Store Incharge
Wellness Forever Medicare pvt ltd branch 120
08.2019 - 12.2021
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Taken store to a next level with a sales.
- Managed over 415 customers daily
Pharmacist
Mukund medical chemist and lifestyle store
03.2018 - 07.2019
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
Education
HSC in Science
Kamladevi College
UlhasnagarDiploma in Pharmacy - Pharmacy
Ideal College of Pharmacy
Kalyan East04.2016
Skills
- Staff Management
- Time Management
- Order Fulfillment
- Customer Engagement
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Customer relations
- Sales Expertise
- Complaint Resolution
- Business Leadership
- Problem solving
Timeline
Store Manager
Wellness Forever Medicare pvt ltd
01.2022 - Current
Store Incharge
Wellness Forever Medicare pvt ltd branch 120
08.2019 - 12.2021
Pharmacist
Mukund medical chemist and lifestyle store
03.2018 - 07.2019
HSC in Science
Kamladevi College
Diploma in Pharmacy - Pharmacy
Ideal College of Pharmacy
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