Milind Patki
A-1002,Mantra Moments,Moshi,Pune
Summary
Qualified Branch Sales Manager with exceptional customer service and consultative sales abilities. Offering strong track record of building loyal customer relationships to create recurring revenue. Adept at developing and implementing policies to drive store effectiveness, demonstrated over eleven-year progressive career history.
Overview
14
14
years of professional experience
Work History
Branch Sales Manager
Axis Bank Ltd.
Pune
05.2020 - Current
- Resolved customer complaints to maintain high level of satisfaction.
- Managed branch sales, customer service, finances and recordkeeping.
- Interviewed, hired and developed team of five people
Relationship Officer
Kotak Mahindra Bank Ltd.
Pune
07.2017 - 04.2020
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Monitored, followed-up and escalated cases to meet customer response commitments.
Software Engineer
Wipro Technologies
Bangalore
01.2017 - 06.2017
- Proven ability to develop and implement creative solutions to complex problems.
- Self-motivated, with a strong sense of personal responsibility.
Branch Sales Manager
ICICI Bank Ltd.
Pune
04.2015 - 02.2016
- Resolved customer complaints to maintain high level of satisfaction.
- Managed branch sales, customer service, finances and recordkeeping.
Sales Officer
ICICI Bank Ltd.
Pune
07.2010 - 03.2015
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
Sales Executive
HDFC Bank Ltd
Pune
08.2009 - 06.2010
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
MBA - Marketing
Suryadatta Institute of Mgt & Mass Communication
Pune04.2008
Bachelor of Engineering - Electronics & Telecommunications
Shri Shankaracharya College of Engg & Technology
Bhilai06.2005
Skills
- Motivational Techniques
- Sales Goal Establishment
- New Client Acquisition
- Customer Engagement Strategies
- Team Development
- Regulatory Compliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Branch Sales Manager
Axis Bank Ltd.
05.2020 - Current
Relationship Officer
Kotak Mahindra Bank Ltd.
07.2017 - 04.2020
Software Engineer
Wipro Technologies
01.2017 - 06.2017
Branch Sales Manager
ICICI Bank Ltd.
04.2015 - 02.2016
Sales Officer
ICICI Bank Ltd.
07.2010 - 03.2015
Sales Executive
HDFC Bank Ltd
08.2009 - 06.2010
MBA - Marketing
Suryadatta Institute of Mgt & Mass Communication
Bachelor of Engineering - Electronics & Telecommunications
Shri Shankaracharya College of Engg & Technology
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