Summary
Overview
Work History
Education
Skills
Certification
Achievements
Timeline
Generic
Rohan Rajan Konnelu

Rohan Rajan Konnelu

Pune

Summary

Accomplished Sales Manager offering 6.8 years of experience developing and maximizing sales. Qualified Branch Sales Manager with exceptional customer service and consultative sales abilities. Offering strong track record of building loyal customer relationships to create recurring revenue.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Branch Sales Manager

HDFC BANK LTD
03.2019 - Current
  • Resolved customer complaints to maintain high level of satisfaction.
  • Managed branch sales, customer service, finances and recordkeeping.
  • Worked directly with customers and associates to handle internal and external complaints and objections.
  • Analyzed financial statements to identify cost control initiatives.
  • Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
  • Increased branch revenue by 110% through acquiring current account NAV and values in Fixed Deposits.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Team Leader

Airtel DTH
07.2016 - 12.2018
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
  • Monitored sales team performance and provided constructive feedback.
  • Trained, coached, and mentored new sales associates for maximum performance.

Education

B.COM -

Pune University
Pune
05.2016

H.S.C -

MAHARASHTRA BOARD
Pune
02.2012

S.S.C -

MAHARASHTRA BOARD
Pune
03.2010

Skills

  • Team Development
  • Sales Goal Establishment
  • Increasing Sales
  • Account Servicing
  • New Client Acquisition
  • Profitability /Revenue of Company Assessments
  • Client Satisfaction
  • Motivational Techniques
  • Process Knowledge
  • Customer Engagement Strategies

Certification

  • Licensed IRDA Certified - 2022

Achievements

  • 2023-Qualified for Cordelia Cruise by qualifying in BBH Inner Circle LI Objective
  • 2022- Got qualified & Awarded with Medal of honor in Invictus contest launched by BBH.
  • 2021-Promoted as Branch Sales Manager in 2years By year on year achieving the highest Rating cycle.
  • 2021-Awarded as Top BSM performance in the Region.
  • 2020- Awarded as TOP Performing BSO In the Cluster Ranking by the CH.


Timeline

Branch Sales Manager

HDFC BANK LTD
03.2019 - Current

Team Leader

Airtel DTH
07.2016 - 12.2018

B.COM -

Pune University

H.S.C -

MAHARASHTRA BOARD

S.S.C -

MAHARASHTRA BOARD

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Rohan Rajan Konnelu