Jateesh Kumar

• Resolved customer complaints to maintain high level of satisfaction.
• Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
• Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
• Managed branch sales, customer service, finances and recordkeeping.
• Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
• Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
• Worked directly with customers and associates to handle internal and external complaints and objections.
• Developed and executed targeted marketing campaigns with personalized outreach, resulting in a boost in new client acquisitions.
• Increased branch revenue by Percentage% through Process.
• Developed compelling presentation decks to gain approval for ideas and communicate results.

• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Reduced average call handling time, ensuring prompt service to customers while maintaining quality interaction.
• In that job , I had to pitch the customer for a loan and then I have to provide their leads to the customer

In that job , I got some moderation wok in which I had to filter some restricted videos and 18+ content