Minal Priya
Dombivli
Summary
A highly skilled and customer-focused professional with extensive experience delivering exceptional customer service and support in international trade transactions. Skilled in managing foreign letters of credit, documentary collections, and trade finance products, with a strong focus on ensuring regulatory compliance, mitigating risks, and streamlining trade finance operations. Proven track record of providing timely and effective solutions to client inquiries related to import transactions, driving customer satisfaction and business growth
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deputy Manager
AXIS BANK LTD
04.2022 - Current
- Managing Trade Forex Transaction for Corporate Customer (Import Payment, Outward Remittance, LC Bills Payments)
- Managed Foreign Letters of Credit (L/Cs) for international trade transactions, ensuring compliance with ICC UCP 600 and ISP 98
- Coordinated with importers, and banks to facilitate smooth L/C operations
- Foreign letter of credit Issuance.
- Authorization of Import LC
- Processed and managed outward remittances via SWIFT, ensuring timely and accurate transactions
- Resolved payment discrepancies and investigated payment Delays handling both type of Letter of Credit (LC) Foreign/Inland Issuance
- Resolving Customer Trade Related Queries.
- Looking after mails and coordinating with back office and customers
- Onboarding Customers on Online Digital Platform
- Ensured compliance with regulatory requirements, including customs regulations, tariffs, and quotas
- coordinating with Customer and Internal Team for Smooth Processing.
- On- Boarding Customer on Digital Platform for Processing of Trade Forex Transaction
Retail Sales Associate
ICICI BANK LTD
01.2020 - 03.2022
- Responsible for Cross Sell & enhancing relationship with existing customers
- Selling of Investment products like Insurance, General Insurance
- Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc
- Generation of referrals from internal database
- Generate business and cross sell all products and services of the Bank
- Enhance the value of existing accounts of Current account & saving account
Education
PGDB - Banking and financial support services
Manipal academy of higher education
01.2020
Bachelor's degree - Bsc zoology
Lalit Narayan Mithila University
01.2018
Skills
- Trade finance documentation and compliance
- Import operations
- Risk management and analysis
- Exceptional customer service and communication skills
- Good exposure in trade finance export and Import department
- Knowledge of MS office,Finance
- Ability to work independently
- Good interpersonal communication and team work
Certification
Certification course in Foreign exchange, IIBF, 2024
Hobbies and Interests
- Dancing
- Travelling
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 01/26/98
- Marital Status: Single
Languages
English
Proficient
C2
Hindi
Advanced
C1
Marathi
Elementary
A2
Timeline
Deputy Manager
AXIS BANK LTD
04.2022 - Current
Retail Sales Associate
ICICI BANK LTD
01.2020 - 03.2022
PGDB - Banking and financial support services
Manipal academy of higher education
Bachelor's degree - Bsc zoology
Lalit Narayan Mithila University