Accomplished General Manager at Hinduja Global Solutions Limited, NXTDIGITAL, with a proven track record in fostering team development and enhancing operational efficiency. Expert in DVBC standard and a dynamic leader, I've significantly improved client satisfaction and loyalty through strategic relationship-building and innovative cost-saving measures. Skilled in Quality Management, I excel in driving results and exceeding employer expectations.
Overview
26
26
years of professional experience
Work History
General Manager Digital Headend-CAS
Hinduja Global Solutions Limited, NXTDIGITAL
05.2003 - Current
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Head of Conditional Access system of HGSL for CATV INDigital and HITS NXTDIGITAL platform. Leding of CAS department with the team of engineers working 24X7
Managed budget implementations, employee evaluations, and contract details.
Major role in the Design work and implementation of Headend in the sky (HITS) in India.
Handling of CAS systems for HGSL for their CATV and HITS platform PAN india.
Maintenance of different CAS system like Nagravision Merlin Card based CAS, DLK Card-less system, NSTV Soft CAS, NSTV Card based CAS, CONAX Contego card base and card-less system, Gospell CAS for proper functioning
Package Management for the fulfillment of business requirement.
TRAI regulations fulfillment by commissioning annual audit by TRAI empanel audit team.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
MPEG-2 SD , MPEG-4 HD, Hybrid STB software development with STB vendors like Changhong, OVT, Surabhi, MYBOX, ZTE
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Management of Global Fingerprinting, Scroll messages on Customer STB as per broadcaster & business requirements.
expertise on CAS system operations having hands on experience on Nagravision CAS system tools like CAS Console, Drum Console, TED, PED, Jsim, ICG. NSTV & CONAX CAS, Gospell CAS.
CAS system database management for audit purpose, Daily scripts reports backup.
Executive Engineer
Kanazia Digital Systems Pvt. Ltd
01.2000 - 05.2003
Maintenance of Rolm EPBX and MD110 EPBX
Configuration of exchange with customer demands
Move and change as required by Customer.
Daily Traffic report and calculation of traffic with graphical reports.
Preventive maintenance of exchange.
Testing of Tie lines. Attending regular calls from customer.
System administration for mobile communication, Traffic analysis, Fault Diagnostics, Trouble shooting, Validation of Mobile radios, Alarm analysis.
Testing of Traffic and Control channel links between Base Station and Node.
Coordination and corresponding with railway regarding project planning and execution.
Operation and programming of Network Management Terminal, dispatchers, Radio, BSC
Trunked Radio Communication System for Western Railway. Design and project execution of TMS project of Western Railway for local train Management in western suburbs.
Engineer
Surviray Telecom Services Pvt. Ltd
09.1998 - 01.2000
Provided input to team lead regarding areas for process and procedural improvement.
Installation and Maintenance of Hughes Telephone network at Navi Mumbai & Mumbai.
Quality assurance of Telephone network.
Planning and scheduling of Installation teams.
Education
Bachelors of Engineer - Electronics
N.Y.S.S. D.M.C. Engineering
Airoli Navi Mumbai
01.1998
Skills
Quality Management
Team training and development
DVBC Standard Digital TV
Conditional Access System in Digital TV
STB Development software Testing
Timeline
General Manager Digital Headend-CAS
Hinduja Global Solutions Limited, NXTDIGITAL
05.2003 - Current
Executive Engineer
Kanazia Digital Systems Pvt. Ltd
01.2000 - 05.2003
Engineer
Surviray Telecom Services Pvt. Ltd
09.1998 - 01.2000
Bachelors of Engineer - Electronics
N.Y.S.S. D.M.C. Engineering
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