Minita Salam
Bengaluru
Summary
People-centric facilitator with 11 years experience in aviation , training, where precision, empathy, and clear communication are critical. Skilled in facilitating interactive workshops that build confidence, collaboration, and professional presence. Leverages real-world aviation scenarios to make learning relatable, practical, and impactful.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Freelance Aviation Trainer
Presidency University | IIA | Aleerion Academy | Charan's International
Bengaluru
01.2022 - Current
- Developed training materials for diverse learning environments at multiple educational institutions.
- Facilitated workshops on effective teaching methods and instructional strategies for educators.
- Assessed learner needs to tailor training programs for various skill levels and backgrounds.
- Coordinated training schedules across multiple campuses, ensuring resource availability and planning efficiency.
- Collaborated with faculty to integrate innovative technologies into the training curriculum.
- Documented all training activities including attendance records, feedback forms, surveys.
Cabin Supervisor
Jet Airways
Bengaluru
06.2007 - 10.2017
- Supervised cabin crew to ensure safety and service standards.
- Coordinated pre-flight briefings to align crew on flight specifics.
- Monitored in-flight services to maintain high passenger satisfaction levels.
- Conducted regular assessments of cabin conditions and compliance.
- Collaborated with ground staff for seamless boarding processes.
Brand ambassador
Etihad Airways
Abu Dhabi
08.2015 - 06.2016
- Brand Ambassador representing Jet airways.
- Promoted brand awareness through engaging customer interactions and presentations.
- Educated customers about services and benefits of the airline offerings.
- Trained new ambassadors on brand standards and service excellence protocols.
- Promoted positive company image through superior customer service experiences.
Education
Masters of business administration - Human Resources
Sikkim Manipal University
Bengaluru11-2010
Skills
- Technology integration
- Customer relationship management
- Training and curriculum design
- Workshop facilitation
- Team coordination
- Effective communication
- Time management
- Adaptability in learning environments
- Critical thinking
Certification
Advanced Facilitation and Training Skills by KPMG
Timeline
Freelance Aviation Trainer
Presidency University | IIA | Aleerion Academy | Charan's International
01.2022 - Current
Brand ambassador
Etihad Airways
08.2015 - 06.2016
Cabin Supervisor
Jet Airways
06.2007 - 10.2017
Masters of business administration - Human Resources
Sikkim Manipal University