Miraj Ali

Merit Data and Technology , Ambattur, Chennai

Chennai

08.2016 - Current

Managed multiple projects simultaneously while adhering to tight deadlines.
Facilitated training sessions for new employees on company policies and procedures.
Created detailed reports on project progress, metrics, and results for stakeholders' review
Monitored operations and reviewed records and metrics to understand company performance.
Organized client meetings to provide project updates.
Facilitated team meetings to discuss targets, strategies, and address any issues.
Webresearch and Build corporate related contacts from different industries like Telecoms, Life sciences and Banking sector
Call and verify the company details and do a end to end research to fill in the clients CRM tool
Working on a special client project individually called AM-BC project & Re-research Project.
Collaborated with team members to achieve target results.
Used coordination and planning skills to achieve results according to schedule.
Increased customer satisfaction by resolving issues.
Worked flexible hours across night, weekend and holiday shifts.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
ACHIEVMENTS
Star Performer
Consistent Performer
Quality Champion
Spot Award
Managed day-to-day operations within the research department while ensuring compliance with company policies.