Travelling
Mirza Mohd Ali Baig
Hyderabad
Summary
A work ethic defined by self-motivation, integrity, and commitment directed to future endeavors as an asset to the organization. Leadership qualities to combine vision and support with in the team for success. Eager to accept new challenges and opportunities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Authentication Specialist , Product Quality Ops
Amazon Development Centre.
2 2017 - 11.2023
- Graduated from the Training batch by portraying the 14 Leadership principles of Amazon.
- Won the Invent & Simplify and Customer Obsession Award, one of the major Leadership principles of Amazon.
- Was efficient in handling and troubleshooting the Sellers issues.
- Made outbound calls with regards to the payments.
- Authenticate invoices provided by the seller and approve/decline the application accordingly.
- Provided sellers with accurate information concerning platform policies for sales, database issues and listing inaccuracies.
- Approved sellers for selling their brands they list on Amazon based on the invoices they provide.
- Was recognized as a Subject Matter Expert (SME) for Paragon Workflows.
- Conducted research, gathered information from multiple sources and presented results.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Issued credits for contested returns, shipping fees and damaged merchandise.
- Make calls to UK, US and Canadian sellers and discuss their account status and disbursement cycle.
- Improved operations through consistent hard work and dedication.
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
Content Engineer
Google ,Global Logic Technologies Pvt. Ltd.
05.2013 - 04.2015
- Generated graphs and maps with the help of company software.
- Correction of geo data using proprietary tools. ( web based, proprietary and open source).
- Used internal tools to blur the images on maps.
- Solving user queries for proper geospatial information projection on maps.
- Reporting and preparing daily GIS related workloads.
- Researched and investigated project requirements.
- Trained new employees on floor and gave them feedback which helped them meet weekly targets.
Education
Bachelor of Engineering Technology - Information Technology
Muffakham Jah College Of Engineering & Technology
Banjara Hills 04.2008 - 04.2012
Skills
Quick learner
Good research skills
Verbal/Written communication
Team building
Bias for Action
Deliver Results
Leadership
Good listening and speaking skills
Interests
Photography
Exploring new softwares
Timeline
Content Engineer
Google ,Global Logic Technologies Pvt. Ltd.
05.2013 - 04.2015
Bachelor of Engineering Technology - Information Technology
Muffakham Jah College Of Engineering & Technology
04.2008 - 04.2012
Authentication Specialist , Product Quality Ops
Amazon Development Centre.
2 2017 - 11.2023