MISHVA PATEL
Patan
Summary
Dynamic professional with experience in customer service and data entry. Known for strong communication skills and team collaboration, consistently achieving lead generation targets while ensuring customer engagement and satisfaction. Energetic Telecaller known for productive and efficient task completion. Possess specialized skills in customer relationship management, conflict resolution, and effective communication. Excel in listening, empathy, and problem-solving, ensuring success in engaging with clients and meeting their needs.
Overview
3
3
Certifications
Work History
Bajaj finance limited Telecaller
mishva patel
Ahemedabad
09.2025 - Current
- Managed inbound and outbound calls to address customer inquiries.
- Collaborated with team members to improve call handling processes.
- Scheduled follow-up calls to ensure customer satisfaction and engagement.
- Utilized CRM software to track customer interactions and feedback effectively.
- Answered incoming calls from customers seeking assistance with product or service related issues.
- Resolved customer complaints in an efficient manner following established protocols.
- Maintained up-to-date knowledge of company products, services, promotions, pricing plans, policies, and procedures.
- Developed new leads each day at or above quotas.
Clerk
mishva patel
patan
07.2025 - 09.2025
- Managed daily office tasks to ensure smooth operations and efficiency.
- Coordinated communication between departments to facilitate operations.
- Performed data entry tasks to update customer accounts records.
- Processed incoming data entries efficiently and accurately.
- Maintained filing systems to ensure organized record-keeping.
Education
COSMETOLOGY - BEAUTY OF WELLNESS
INDUSTRIAL TRAINING INSTITUTE
RAJPUR(PATAN),INDIA09-2025
Master of Computer Applications - Computer Programming
HEMCHANDRACHARYA NORTH GUJARAT UNIVERSITY
PATAN,INDIA04-2024
Bachelor of Commerce - Accounting And Finance
T.S.R COMMERCE COLLAGE
Patan,india04-2022
12th Commerce - Accounting
M.N.HIGHSCHOOL
Patan,india03-2019
Skills
- Customer service
- Data entry
- Project management
- Financial analysis
- Team collaboration
- Problem resolution
- Communication skills
- Technical support
- Follow-up calls
- CRM software
- Objection handling
- Script adherence
- Lead management
- Negotiation
- Script reading
- Fluency in [english,hindi,gujarati]
- advance excell
Languages
English
Elementary (A2)
A2
Hindi
Advanced (C1)
C1
Gujarati
Proficient (C2)
C2
Certification
COSMETOLOGY
Timeline
Bajaj finance limited Telecaller
mishva patel
09.2025 - Current
Clerk
mishva patel
07.2025 - 09.2025
COSMETOLOGY - BEAUTY OF WELLNESS
INDUSTRIAL TRAINING INSTITUTE
Master of Computer Applications - Computer Programming
HEMCHANDRACHARYA NORTH GUJARAT UNIVERSITY
Bachelor of Commerce - Accounting And Finance
T.S.R COMMERCE COLLAGE
12th Commerce - Accounting
M.N.HIGHSCHOOL