Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miss Kajal

Dalhousie

Summary

Aspiring to be a part an organization where there is ample opportunity of a challenging job & responsibility, scope of learning being part of a team ,which align its goal towards that development of organization by showing ones potential & worth and individual growth on a learning on learning tree.

Overview

3
3
years of professional experience

Work History

Front Office Assitant

ARK Holiday INN by DLS
Banikhet
01.2022 - 12.2023
  • Handled confidential information in an organized manner according to company protocol.
  • Ensured compliance with all applicable laws and regulations pertaining to front office operations.
  • Greeted and welcomed guests in a professional manner.
  • Oversaw day-to-day activities in order to ensure smooth functioning of the front desk operations.
  • Compiled monthly financial reports for review by management.
  • Monitored daily attendance records of employees assigned to the front office area.
  • Answered incoming calls, redirected calls, and took messages as needed.
  • Managed office supply inventory, placing orders and controlling costs.

Guest Relation Executive

ALPS Resort Dalhousie
Dalhousie
01.2022 - 12.2022
  • Greeted and welcomed guests upon arrival to ensure a positive first impression.
  • Tracked guest feedback to identify areas of improvement within the organization.
  • Ensured that front desk operations ran smoothly and efficiently on a daily basis.
  • Organized special events for VIP guests on behalf of the hotel management team.
  • Coordinated with housekeeping staff to ensure rooms were adequately prepared for incoming guests.
  • Collaborated with other departments such as marketing and sales to maximize revenue opportunities for the hotel.
  • Assisted guests with check-in, check-out, and other inquiries in a timely manner.
  • Resolved guest complaints in a professional and courteous manner.
  • Resolved guest challenges and complaints by applying resourceful and actionable solutions.

Project Intern

Recity
Dalhousie
03.2021 - 12.2022
  • Execute IEC activities for Behavior Change Communication (BCC) in the field, including door-to-door campaigns, community meetings, mass events, and clean-up drives.
  • Lead field implementation of activities under the Water, Sanitation, and Hygiene (WASH) Program (WWP) component.
  • Oversee the on-ground execution of technology-driven initiatives within the project.

Education

Bachelor of Science - B.Sc (Non-Medical)

DAV Collage Banikhet
Himachal Pradesh University
05-2020

High School Diploma -

NSCBMSS School
Dalhousie
03-2017

Skills

  • Positive attitude
  • Good Inter personal and team work
  • Good Communication
  • Ability to learn new things

Timeline

Front Office Assitant

ARK Holiday INN by DLS
01.2022 - 12.2023

Guest Relation Executive

ALPS Resort Dalhousie
01.2022 - 12.2022

Project Intern

Recity
03.2021 - 12.2022

Bachelor of Science - B.Sc (Non-Medical)

DAV Collage Banikhet

High School Diploma -

NSCBMSS School
Miss Kajal