Mitali
Loni
Summary
Dedicated and responsible Team Leader with experience in retail operations, team coordination, customer service, and sales promotion. Strong in guiding teams, supporting customers, solving routine issues, and maintaining smooth day-to-day store operations.
Overview
2
2
Languages
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Team Leader
Reliance Smart Bazar
Ghaziabad
08.2020 - Current
- Lead and coordinate team members in daily store operations.
- Assigned tasks and monitored team performance to ensure operational efficiency.
- Collaborated with staff to ensure efficient workflow. to maintain smooth workflow.
- Assisted with stock management, product display, and maintenance of store standards to optimize presentation.
- Supported customers and resolved routine issues to enhance satisfaction.
Promoter
Skin Care
Ghaziabad
05.2020 - 07.2020
- Promoted skin-care products to customers.
- Explained product features and assisted with selection.
- Supported sales activities and product presentation.
Promoter
Organic Tatva
Ghaziabad
01.2018 - 01.2019
- Promoted products and assisted customers.
- Supported daily sales and product display activities.
Education
Bachelor of Arts (B.A.) -
University of Delhi - School of Open Learning (SOL)
09.2019 - 10.2021
12th -
UP Board
Agra10th -
UP Board
Loni, GhaziabadSkills
- Team Leadership
- Team operations
- Point of Sale Systems
- Sales strategies
- Employee training
- Customer Service
- Conflict resolution
- Communication
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Team Leader
Reliance Smart Bazar
08.2020 - Current
Promoter
Skin Care
05.2020 - 07.2020
Bachelor of Arts (B.A.) -
University of Delhi - School of Open Learning (SOL)
09.2019 - 10.2021
Promoter
Organic Tatva
01.2018 - 01.2019
12th -
UP Board
10th -
UP Board