Mitesh Oswal
Pune
Summary
Enthusiastic Team Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of daily completion and team management , motivated to learn, grow and excel in Finance & Operations.
Overview
11
11
years of professional experience
Work History
Lead Analyst
Sakon - The Gateway Internet Protocol
Pune
02.2021 - Current
- Establish and maintain telecom inventory integrity.
- Assists with contracts review, management and negotiations.
- Handling client in implementation stage from Optimization point of view.
- Assist in cost analysis, forecasting and tracking for telecom projects and
initiatives. - Client handling one to one over weekly conference calls. Reports discussion and sharing over the email.
- Getting the Optimization files done for the clients assigned and their QCs
on monthly basis. - Managing multiple file's QC and account management for the client.
- Provide savings opportunities and best practices in Telecom Management.
- Provide timely, detailed and accurate reporting to external and internal
audiences.
Assistant Manager
Vodafone International Services
Pune
06.2016 - 02.2021
- Handling a team of 16 Advisors,reporting to Deputy Manager.
- Daily Audits for the team,feedback and coaching with team members.
- Motivating team for new ideas for process improvement.
- Maintaining monthly Shrinkage,Attendance and Attrition management.
- Handling team's process and Admin/IT/Transport escalations.
- Managed high volume of UK Complaints with responsibility to convert into resolutions.
Associate Team Leader
Yardi Software India Private Limited
Pune
01.2014 - 06.2015
- Support in developing Utility Expense Management business software system.
- Handling access permission requests for team members with IT and Management,Team appraisals,Training,Concerns,Attrition.
- Implemented operational strategies and efficiently increased customer base.
- Increased employee confidence through Marcos and Advanced reports generation.
- Boosted productivity by consolidating material planning,data collecting,payroll and accounting programs into one main system.
- Enhanced monthly staff retention rate by 100℅.
- Enhanced operational success through effective staffing, training,adherence to safety regulations and well-time customer service.
Education
MBA - Finance
ICFAI, Tripura University
Pune8 2015
Master of Commerce - Commerce
Pune University
Pune3 2009
Bachelor of Commerce - Commerce
M.M.C.C
Pune3 2007
Higher Secondary Certificate - Commerce
M.M.C.C
Pune2 2004
Secondary School Certificate -
Seth Dagduram Katariya English Medium High School
Pune2 2002
Skills
- Report Generation
- Competitive Analysis
- Training and mentoring
- Data Quality Management
- Trend Analysis
- Cost-benefit analysis
- Dashboard creation
- Data Analysis
Timeline
Lead Analyst
Sakon - The Gateway Internet Protocol
02.2021 - Current
Assistant Manager
Vodafone International Services
06.2016 - 02.2021
Associate Team Leader
Yardi Software India Private Limited
01.2014 - 06.2015
MBA - Finance
ICFAI, Tripura University
Master of Commerce - Commerce
Pune University
Bachelor of Commerce - Commerce
M.M.C.C
Higher Secondary Certificate - Commerce
M.M.C.C
Secondary School Certificate -
Seth Dagduram Katariya English Medium High School
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