Mithun Pal
Guwahati
Summary
Productive and proactive employee with proven track record of successful debt management through leadership and team management. Highly efficient in team handling and expense management in banking sector. Build a proactive team through quality training and coordinate with the team to determine the organisation’s requirements and provide excellent performance in debt recovery
Overview
9
9
years of professional experience
Work History
Debt Manager
ICICI Bank Ltd
IMPHAL
07.2019 - Current
- Managed delinquency portfolio of retail loans including Auto, PL, TW, CB, and HL from 1 to infinity bucket in Manipur and Mizoram.
- Have empaneled and managed multiple local and central agencies.
- Have recruited and handled in-house collection team of multiple product
- Holding POA and have managed multiple legal litigation including NLA, Section 138, DRT, CIVIL Suit etc.
- Have implemented SARFAESI in many secured cases.
- Have negotiated with the customers for settlements and have done approx 1000+ settlement till date.
- Got posted in multiple challenging location of North East, adopted the local culture and have performed well in debt recovery
- Since Manipur riots started in Many-2023, I am relocated to Guwahati and have handled Credit Card portfolio of entire NE and have performed ever highest performance in the NE zone.
Debt Manager
ICICI Bank Ltd
AIZWAL
01.2019 - 07.2019
- Managed delinquency portfolio of retail loans including Auto, PL, TW, CB, and HL from 1 to infinity bucket in Mizoram
- Managed multiple local and central agencies along with in-house team.
- Negotiation with the customers for settlements of loans
- Got Posting in multiple challenging location of North East and performed extremely well.
- Developed and implemented strategic expense management for enhancement of the profitability of the organisation.
RM in PSL (KCC and Rural Argo Business Banking)
ICICI Bank Ltd
BURDWAN
08.2015 - 12.2018
- Join as a RM in KCC and Rural Banking team as a fresher and have learnt banking and financing
- Implemented innovative ideas in sales and improved market share of my business area
- Have sourced quality clients and have controlled delinquency ratio.
- Provided excellent customer services and build a good quality customer base in my business territory.
- Have performed extremely well in rural business development and got grade elevation within 1.6 years of joining.
- Got recognition as a STAR performer of the bank and join in STAR PO program on May2018.
Education
PGDB in Banking and Finance -
Manipal University
01.2019
Sales Management Certificate -
ITM University
01.2015
MA in Mass Communication -
Burdwan University
01.2014
BA Hons in Geography -
Sambhunath College
01.2012
Skills
- Good leadership skills
- Good communication skills
- Exellent team handling skills
- Empanelment and recruitment skills
- Negotiation skills
- Multi-tasking skills
- Time management skills
- Expense management skills
Personal Information
Date of Birth: 03/15/1990
Father’s Name- NRIPEN CHANDRA PAL
Mother’s Name- LALITA PAL
Languages
- Bengali, first Language
- English, C2
- Hindi, C2
Languages
Bengali
First Language
English
Proficient
C2
Hindi
Proficient
C2
Assamese
Beginner
A1
Manipuri
Beginner
A1
Mizo
Beginner
A1
Disclaimer
I am hereby declare that all the above mentioned information in this resume are true and authentic as per best of my knowledge and belief.
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Signature
Mithun Pal
Timeline
Debt Manager
ICICI Bank Ltd
07.2019 - Current
Debt Manager
ICICI Bank Ltd
01.2019 - 07.2019
RM in PSL (KCC and Rural Argo Business Banking)
ICICI Bank Ltd
08.2015 - 12.2018
PGDB in Banking and Finance -
Manipal University
Sales Management Certificate -
ITM University
MA in Mass Communication -
Burdwan University
BA Hons in Geography -
Sambhunath College