MITHUN SINGH
Bangalore
Summary
Commercial and Aviation Business Leader with 18 years of experience driving sustainable growth in non-aeronautical sectors across airports. Led initiatives that increased annual non-aeronautical revenue from ₹56 crore to over ₹400 crore. Spearheaded the integration of multiple airports into a new network while enhancing customer experience. Proven ability to cultivate partnerships and lead teams through transformative change.
Overview
4
4
Languages
1
1
Certification
18
18
years of professional experience
Work History
Deputy General Manager - Non-Aero Commercial
ADANI AIRPORT HOLDINGS LIMITED
11.2019 - 02.2026
- Led the commercial business across Adani Airports with responsibility for strategy, revenue growth, business development and commercial partnerships.
- Grew annual non-aeronautical revenue from ₹56 crore to over ₹400 crore through commercial expansion, pricing improvements and new business initiatives.
- Managed commercial performance across seven airports, enhancing revenue growth while prioritising passenger experience and operational efficiency.
- Managed a diverse portfolio covering retail, food & beverage, advertising, passenger services, airport parking, ground transport and digital commercial initiatives across multiple airports.
- Worked closely with senior leadership to identify new commercial opportunities, improve existing businesses and strengthen overall airport revenues.
- Established long-term partnerships with concessionaires, airlines, mobility operators, government agencies and technology partners, strengthening collaborative commercial opportunities.
- Supported the commercial integration of Mumbai International Airport and contributed to planning for Navi Mumbai International Airport.
- Facilitated transition of six Airports Authority of India airports - Ahmedabad, Lucknow, Jaipur, Guwahati, Mangaluru and Thiruvananthapuram - into Adani Airports network, contributing to seamless integration.
- Introduced digital initiatives that improved customer experience and operational efficiency across airport operations.
- Worked across multiple commercial businesses including retail, food & beverage, passenger services, advertising, parking and ground transport.
Senior Manager - Cargo (Projects & Business Development)
GVK MUMBAI INTERNATIONAL AIRPORT LIMITED
01.2019 - 11.2019
- Led business development initiatives for pharmaceutical, perishables and specialised cargo segments, collaborating with airlines, logistics companies and regulatory authorities to enhance market positioning.
- Developed commercial plans and strengthened stakeholder relationships, driving operational improvements to support cargo business growth.
- Monitored staff performance and developed improvement plans.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Senior Manager - Non-Aeronautical Commercial
GVK INDONESIA - BALI INTERNATIONAL AIRPORT
06.2014 - 12.2018
- Oversaw commercial concessions for retail, food & beverage, and passenger services at Bali International Airport, ensuring alignment with overall strategic goals.
- Collaborated with concessionaires to enhance commercial performance and develop innovative concepts, improving passenger experience through targeted commercial planning.
- Monitored staff performance and developed improvement plans.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Regional Manager - South India
SKIDATA INDIA PRIVATE LIMITED
05.2012 - 06.2014
- Led regional business development for airport access, parking, and mobility technology across airports, IT parks, hospitals, malls, and stadiums, enhancing service accessibility and convenience.
- Cultivated strategic relationships with infrastructure developers and government organisations, ensuring successful project delivery and alignment with regional development goals in South India.
- Developed and executed training sessions for staff development, improving team skills and morale.
- Reviewed reports, recommendations and requests from subordinate leadership.
- Facilitated regular team meetings to communicate targets, strategies, and company updates.
Deputy Manager - Commercial Operations
BANGALORE INTERNATIONAL AIRPORT LIMITED
07.2008 - 04.2012
- Managed landside commercial operations, enhancing passenger experience through effective coordination of parking, passenger services and commercial concessions.
- Contributed to airport expansion initiatives and service quality programmes, facilitating operational improvements that supported passenger growth and enhanced commercial performance.
- Managed daily operations, delegating tasks to team members to optimise productivity and efficiency.
- Handled customer complaints, resolving issues with professionalism to maintain high satisfaction levels.
- Maintained positive, professional working environment to optimise staff and customer satisfaction.
Education
PGDBM -
Narsee Monjee Institute of Management Studies (NMIMS)
B.Sc. - Tourism & Hospitality Management
Madurai Kamaraj University
Post Graduate Certificate - Project Management
IGNOU - CEPM
Skills
- Commercial strategy
- Revenue management
- P&L Ownership
- Business growth
- Business development initiatives
- Partnership development
- Contract negotiation
- Contract negotiations
- Digital transformation
- Airport development
- Retail concessions
- Passenger Services
- Airport transport
- Operational oversight
- Customer Experience
- Stakeholder engagement
- Team Leadership
Certification
- GTI London - Maximising Airport Revenues
- Airports Council International (ACI) - Commercial Operations, Parking & Ground Transportation
- Airports Council International (ACI) - Food & Beverage, Retail & Duty Free Concessions
Languages
English
Hindi
Kannada
Bahasa Indonesia
Key achievement
- Excellence in Operational Management - Adani Airport Holdings
- Outstanding Contribution to Project Management - GVK Mumbai International Airport
- Innovative Revenue Management Practices - GVK Indonesia
Timeline
Deputy General Manager - Non-Aero Commercial
ADANI AIRPORT HOLDINGS LIMITED
11.2019 - 02.2026
Senior Manager - Cargo (Projects & Business Development)
GVK MUMBAI INTERNATIONAL AIRPORT LIMITED
01.2019 - 11.2019
Senior Manager - Non-Aeronautical Commercial
GVK INDONESIA - BALI INTERNATIONAL AIRPORT
06.2014 - 12.2018
Regional Manager - South India
SKIDATA INDIA PRIVATE LIMITED
05.2012 - 06.2014
Deputy Manager - Commercial Operations
BANGALORE INTERNATIONAL AIRPORT LIMITED
07.2008 - 04.2012
PGDBM -
Narsee Monjee Institute of Management Studies (NMIMS)
B.Sc. - Tourism & Hospitality Management
Madurai Kamaraj University
Post Graduate Certificate - Project Management
IGNOU - CEPM