Technical business analyst with 8+ years' experience at helping companies put data research, strategy, and analysis into action. With exceptional analysis and judgment skills, oral and written language skills, and powerful problem-solving skills. Collaborated with business stakeholder to understand requirements and translate them into business KPI metrics. Creating a clear documentation and presentations that are easy to interpret by business stakeholders. Excellent negotiating skills and able to make decisions independently and quickly with minimal escalations. Reliable, hardworking, and dedicated team player with leadership experience and who works well under pressure and with minimum supervision.
· Understand the logic of developer and reporting bug.
· Tested system performance and capacity to ensure requirements were met.
· Assisted support team in understanding the query.
Ensured best practice application to maintain security and integrity of data.
Soft Skills: Communication, Teamwork, Excellent attention to Detail, Leadership, Problem-Solving, Creativity,Fast learner