Summary
Overview
Work History
Education
Skills
Timeline
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Mitra Patel

Technical Business Analyst

Summary

Technical business analyst with 8+ years' experience at helping companies put data research, strategy, and analysis into action. With exceptional analysis and judgment skills, oral and written language skills, and powerful problem-solving skills. Collaborated with business stakeholder to understand requirements and translate them into business KPI metrics. Creating a clear documentation and presentations that are easy to interpret by business stakeholders. Excellent negotiating skills and able to make decisions independently and quickly with minimal escalations. Reliable, hardworking, and dedicated team player with leadership experience and who works well under pressure and with minimum supervision.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Technical Business Analyst

eClinicalWorks
11.2019 - Current
  • Working EMR module development and developing customize report for different.
  • Analyzed data from multiple sources (e.g., Mobile database, Web analytics) to identify opportunities for improvement in existing features or new feature development.
  • Understanding the business requirement and translating them into meaningful data.
  • Developed detailed specifications based on user stories from product managers and other stakeholders
  • Validating the queries contain all the criteria based on requirement specification
  • Maintaining customer relationship by proving best resolution to practice.

Team Lead Software Specialist

eClinicalWorks
Ahmedabad
03.2016 - 10.2019
  • Troubleshoot system errors and performance issues on different database.
  • · Assisted programmers in implementing code changes
  • · Debugging queries and finding loop holes in it.
  • · Project is based on SQL Server 2012-2016
  • · Maintaining customer relationship by proving best resolution to practice.
  • Ensured best practice application to maintain security and integrity of data.

Senior Software Specialist

eClinicalWorks
03.2015 - 02.2016

· Understand the logic of developer and reporting bug.

· Tested system performance and capacity to ensure requirements were met.

· Assisted support team in understanding the query.

Ensured best practice application to maintain security and integrity of data.

Software Specialist

eClinicalWorks
03.2014 - 01.2016
  • Strategic Thinking
  • Assisted programmers in implementing code changes
  • Debugging queries and finding loop holes in it
  • Project is based on SQL Server 2012-,
  • Maintaining customer relationship by proving best resolution to practice
  • Ensured best practice application to maintain security and integrity of data
  • EClinicalWorks, Ahmedabad (Software Specialist)
  • Understand the logic of developer and reporting bug
  • Tested system performance and capacity to ensure requirements were met
  • Assisted support team in understanding the query
  • Ensured best practice application to maintain security and integrity of data.

Education

Bachelor of Information Technology -

Parul Institute of Engineering & Tech
01.2010 - 01.2014

Skills

    Soft Skills: Communication, Teamwork, Excellent attention to Detail, Leadership, Problem-Solving, Creativity,Fast learner

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Timeline

Technical Business Analyst

eClinicalWorks
11.2019 - Current

Team Lead Software Specialist

eClinicalWorks
03.2016 - 10.2019

Senior Software Specialist

eClinicalWorks
03.2015 - 02.2016

Software Specialist

eClinicalWorks
03.2014 - 01.2016

Bachelor of Information Technology -

Parul Institute of Engineering & Tech
01.2010 - 01.2014
Mitra PatelTechnical Business Analyst