Seasoned Software Test Engineer/QA Lead with 11+ years of experience in manual testing, complemented by hands-on experience in automation testing using Selenium with Java in TestNG frameworks.
Possess 9+ years of experience in the communication, media & entertainment do-main, along with 1 year of experience in the banking sector.
Skilled in utilizing various tools such as HP ALM, Rally, ServiceNow, AWS, Post-man, and SoapUI.
Worked on the Waterfall model & Agile model of testing and Windows & web-based application testing.
Extensive experience in Functional Testing, UAT Testing, Integration Testing, System Testing, Smoke Testing and Regression Testing.
Experienced in verification and validation of functional specifications, test scenario creation, test case creation, test case review and test case execution.
Expertise in prioritizing, reporting, tracking and follow-up of software bugs.
Exposure to database verification & Automation Testing with the BDD cucumber & Selenium WebDriver using Java in the TestNG framework with Maven for project building in the Eclipse IDE.
Experience in API Testing using Postman & SoapUI.
Exposure in Agile-Scrum delivery.
Excelled in fostering stakeholder relationships and mentoring teams, achieving significant improvements in project delivery and product excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Consultant - QA and Scrum Management
Techversant Infotech Pvt Ltd
Thiruvananthapuram
12.2024 - Current
Facilitated Scrum ceremonies, enhancing team collaboration and project delivery.
Managed and prioritized product backlogs, aligning business needs with development objectives.
Designed and executed comprehensive QA strategies, reducing defects and improving test coverage.
Standardized QA practices across the organization by introducing consistent documentation, templates, and testing protocols to ensure alignment with industry best practices.
Guided teams in Agile methodologies, promoting a culture of continuous improvement.
QA Manager /IT Product Owner
Wipro Technologies
Englewood, CO
08.2023 - 05.2024
Spearheaded manual testing efforts for DISH Network's CXO-Flows project, ensuring software quality and reliability.
Collaborated with cross-functional teams to analyze requirements and provide feedback.
Developed and executed comprehensive test plans, test cases, and test scripts.
Logged defects & reported to the development teams.
Prepared test summary reports and shared them with the concerned authorities.
Utilized Rally, and ServiceNOW for test management, defect tracking, and reporting purposes.
Acted as a Product Owner, gathering and prioritizing requirements, and ensuring alignment with business objectives.
Significantly improved stakeholder relationships and project delivery through effective leadership and collaboration.
Actively involved in providing User Acceptance Testing & Deployment support.
Actively organized Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews.
QA Lead /IT Product Owner
Wipro Technologies
Englewood, CO
01.2023 - 08.2023
Spearheaded manual testing and product ownership for DISH Network's IHS-Forms project.
Led cross-functional teams and utilized various tools for test management and defect tracking.
Managed critical product support activities and user acceptance testing.
Acted as a Product Owner, gathering and prioritizing requirements, and ensuring alignment with business objectives.
Actively organized Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews.
Managed and archived quality documentation and participated in internal and external quality audits.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Implemented Agile methodologies to improve team collaboration and accelerate product development cycles.
Managed backlog prioritization and refinement, ensuring timely completion of high-priority tasks.
Optimized project timelines by effectively coordinating with stakeholders on requirements gathering and scope definition.
Improved product quality by collaborating with cross-functional teams in designing and implementing new features.
QA Lead
Wipro Technologies
Coimbatore
01.2020 - 01.2023
Headed manual testing for AXT-EquipConfig project, emphasizing quality and reliability.
Conducted extensive functional and non-functional testing, ensuring coverage of all requirements.
Efficiently managed defect tracking and test documentation, improving QA processes and product quality.
Utilized HP ALM, Rally, and ServiceNOW for test management, defect tracking, and reporting purposes.
Assisted developers with debugging defects including field/production bugs by reproducing or simulating them in the test or dev environment.
Analyzed log files and was involved in root cause analysis.
Involved in writing SQL queries to retrieve and validate backend data.
Performed integration, regression & end-to-end testing of applications.
Played a key role in production support activities, resolving critical issues promptly to minimize business impact.
Actively involved in providing UAT & Deployment support.
Senior Test Engineer
Wipro Technologies
Coimbatore
10.2017 - 01.2020
Led manual testing efforts for DISH Network's IT-KnowledgeApps project.
Implemented comprehensive testing strategies, significantly enhancing software quality and reliability.
Successfully mentored junior testers and streamlined QA processes for better efficiency and efficacy.
Prepared test summary reports and shared them with the concerned authorities.
Managed POC projects leveraging Selenium with Java and TestNG frameworks to significantly cut down test execution time for IVR systems.
Created comprehensive BDD scenarios and step definitions to validate application functionality against user stories and acceptance criteria.
Developed and maintained Cucumber feature files to ensure that all business requirements are captured and tested.
Operated API testing tools such as SoapUI and Postman.
Developed and maintained critical test documentation, contributing to enhanced software quality.
Logged defects & reported to the development teams.
Coordinated effectively with development teams to resolve issues promptly and improve product performance.
Communicated technical information both verbally and in writing in simple terminology.
Analyzed log files and was involved in root cause analysis.
Actively involved in providing UAT & Deployment support.
Test Engineer
Wipro Technologies
Chennai
01.2013 - 04.2014
Collaborating with business analysts and project managers to comprehend software requirements and align testing activities with project goals.
Performed thorough software testing for Deutsche Bank's IDMS & TPAT projects, emphasizing quality assurance.
Executed UNIX commands in Putty to run Start Of Day & End Of Day jobs and reported any failures to the appropriate team.
Created, updated, and communicated documentation of tests performed, results, and findings.
Advocated for a culture of quality throughout the organization by participating in training sessions, workshops, or company-wide initiatives aimed at improving overall product excellence.
Collaborated effectively with development teams and project stakeholders to ensure timely project delivery.
Education
Master of Science - Information Technology
Vellore Institute of Technology
Vellore, India
03.2017
Bachelor of Science - Zoology
Sree Narayana College
Kollam, Kerala, India
04.2012
Skills
Manual Testing
Desktop & Web-based Application Testing
Functional Testing
Test Management
Rally
ALM
ServiceNow
MySQL
Automation Testing
Selenium WebDriver
TestNG
GitLab
API Testing
Postman
SoapUI
AWS
Test strategy development
Software Testing Lifecycle
Defect Tracking and Analysis
Test Planning
Test Case Design and Execution
Requirements Analysis and Validation
Documentation and reporting abilities
Agile Methodologies
Critical Thinking
Interpersonal Communication
Regression Testing
Mobile Testing
Root Cause Analysis
Cross-browser testing
Behavior-driven development
Testing
Problem-Solving
Black Box Testing
User Acceptance Testing
System Testing
Quality Assurance
Cross-Functional Teamwork
Integration Testing
Production Support
JIRA
Certification
Project Management Professional Certification, Institute of Management, Technology, and Finance, 12/2024
Scrum Master Professional Certification, Institute of Management, Technology, and Finance, 11/2024
API Test Automation with SoapUI, LinkedIn, 08/2022