MITU PARVIN

• Resolved customer issues to elevate satisfaction with service delivery.
• Executed daily responsibilities with precision and efficiency.
• Identified and met customer needs swiftly and effectively.
• Verified NID for compliance and accuracy.
• Checked and responded to email inquiries in a timely manner.
• Coordinated document control processes to streamline information flow.
• Implemented feedback mechanisms to improve documentation quality standards.
• Facilitated communication between departments regarding document requirements.

• Boosted student success through personalized academic guidance and support.
• Facilitated cultural adjustment for international students, improving overall institutional experience.
• Maintained detailed records of student interactions to enhance advising services.
• Collaborated across departments to develop cross-disciplinary programs that enriched educational experiences.

- Demonstrates patience and empathy to address students' challenges effectively.
- Possesses strong communication skills to convey concepts with clarity.
- Exhibits passion for teaching, and a sincere commitment to student success.
- Adapts teaching strategies to align with individual student needs.

Between 2019 and 2021, I conducted 5 to 6 home tuition sessions. Since then, I have been consistently managing two home tuition sessions alongside my full-time job.